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Compare other installers£7,500
BUS grant amount
About AER Cymru Cyf
AER Cymru Cyf is a air source heat pump installer based in Penrhyndeudraeth, Gwynedd. MCS number NAP-28785 is on record; check its current status before booking. It is one of 5 installer listings in Gwynedd, and one of 4 recorded as registered for the Boiler Upgrade Scheme. Confirm current registration with Ofgem before relying on the grant. Homeowners rate it 3.9 out of 5 from 7 Google reviews, the 2nd most-reviewed of the 3 installers in Gwynedd with Google reviews. It covers North West, North East and London and 9 more areas.
How AER Cymru Cyf compares in Gwynedd
5
Installer listings in Gwynedd
4 registered for BUS
This installer is one of them
#2 of 3
by Google review count among reviewed installers
Other installer listings in Gwynedd
- Griffiths Heating & Renewables Ltd · Colwyn Bay4.2 (15)BUS
- Eryri Renewables Ltd · Bangor5.0 (3)BUS
- Gwresogi LTD · Walesno reviewsBUS
- Llyn Plumbing & Heating Ltd · Pwllhelino reviews
Business details
Coverage area
Based in Gwynedd, LL48 6LT
Areas served:
Reviews
3.9
7 Google reviews
Based on verified Google reviews
Keep clear of AER. Especially for servicing gas ovens/hobs. Double check their invoice, as they charge for their own errors. Never again!
Helpful and reliable company. Speedy reaction when called. Highly recommend.
Good customer service
It's hear-breaking for me to share this information only I really feel that the company needs to train receptionists to have people skills and compassion for those of us who are disabled. I'm not a complainer but needed to ask for help to discover who was the workman who installed my walk-in shower in 2014 , after having a hip replacement, and that was out of warrantee, when the floor linoleum came away from the base during a cold spell when my pipes froze and the shower water didn't run away. I phoned several times and was told they would phone with the information because the original contractor had since gone private. After more phone calls with no reply I eventually asked CAB, when I was there for another reason, to call Aer Cymru on my behalf to ask if they'd kindly call me with the information, which they did. I wasn't aware that I'd made a complaint but have now been accused of doing and told they will not help me in the future when I asked if they could repair a fault with my water heater. The receptionist had promised to return my call but again failed to do so and with a cold accusing voice informed me that I'd made a complaint so through CAB and they'd not help me. In my opinion this is unprofessional, vindictive and un-compassionate when I'm a disabled, vulnerable adult who obviously needs help.
Top company
Showing the 5 most recent of 7. Reviews from Google. Read them on Google
Frequently asked questions
How can I check AER Cymru Cyf's MCS certification?
Our record lists MCS number NAP-28785. Check the current status and the heat pump technology covered on the official MCS installer register before agreeing work.
Can AER Cymru Cyf claim the Boiler Upgrade Scheme grant for me?
Yes. AER Cymru Cyf is registered with Ofgem for the Boiler Upgrade Scheme, so it can apply on your behalf and take the grant off your quote. You do not apply yourself. 4 of the 5 installers listed in Gwynedd are registered.
What types of heat pump does AER Cymru Cyf install?
AER Cymru Cyf installs air source heat pumps. Air source is the most common choice for UK homes because it needs only an outdoor unit and no groundworks.
Which areas does AER Cymru Cyf cover?
AER Cymru Cyf lists North West, North East, London, East Midlands, West Midlands, East of England, South East, South West, Yorkshire, Scotland, Wales and Northern Ireland as its coverage area. Most installers will travel 25 to 50 miles from base, so it is worth asking if you are just outside.
How is AER Cymru Cyf rated?
AER Cymru Cyf has a 3.9 out of 5 rating from 7 Google reviews, which makes it the 2nd most-reviewed of the 3 installers in Gwynedd with reviews. Read the most recent reviews above, and ask for references from installations of your house type.
How do I get a quote from AER Cymru Cyf?
This listing is unclaimed, so we do not publish its contact details. Compare other installers nearby and check each firm's own contact route. Compare quotes where contact is available: other listings in Gwynedd include Griffiths Heating & Renewables Ltd, Eryri Renewables Ltd and Gwresogi LTD. Check each firm's current certification and service area.
Boiler Upgrade Scheme
£7,500
off an eligible heat pump, or £9,000 for qualifying off-gas-grid oil/LPG replacements with an air-to-water or ground-source system
A currently registered installer applies on your behalf for an eligible project. Confirm this firm's status and the applicable grant before accepting a quote.
On a lower income and in England? The council-run Warm Homes: Local Grant can pay for the work in full instead.
Compare every UK heat pump grant →Wondering whether you qualify for a grant? Check the current property, fuel, technology and installer rules before relying on any amount. Compare every UK heat pump grant.
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