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Claim this listingBuston and Maughan Ltd
3.6
22 Google reviews
1–2 days
Typical install time
About Buston and Maughan Ltd
Buston and Maughan Ltd is an MCS certified air source installer based in n/a.
Coverage area
Based in n/a, DL15 0BF
Reviews
3.6
22 Google reviews
Based on verified Google reviews
Colin Cleverley
Superb 5 star workmanship and service over 5 days of hard work eg insulation,heating,electrics,and gutter clearing,plastering,they clean up everyday ,good bunch of guys all 6, BRUCE.. included, PS have noticed a big diffrence temp only dropped 1/2 a degree in 5 hours during the night.
Joanne Marks
Bruce from this company has just finished gutting and replacing a full new bathroom for me on behalf of my landlord Bernicia. I'm absolutely delighted with the whole experience. The work is quality and of a very high standard. And the work ethic was amazing - starting on the dot at 8am and finishing around 4pm it took just 3 days to complete. I would recommend this company.
Alex Sparks
Another great job done by this company. Craig and Callum worked so hard and they were professional and respectful throughout. Lovely guys who even hoovered my artificial grass after the job was done, so happy with the work they did!
Keith Mitchell
New boiler fitted Nov 29th on behalf of South Tyneside Council .. bedroom radiator not working since!!! Despite several calls to STC who then tried to contact this company ... nothing heard !!! This despite highlighting my partners respiratory problems
Kim Wilde
Liam worked above and beyond, such a personable young man and absolutely did brilliant in his job. I would highly recommend Liam, a very hard worker and did a brilliant job, and cleaned after his job was done. I could not praise Liam any more, an absolutely brilliant job. I highly praise Liam in his through hard work and wow my heating and hot water has not worked as goodin 30 years . Liam truly is brilliant in his job. Thankyou so much Liam..
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
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