Greenlands Heating Ltd

Gerald Holley

2 months ago

Maldwyn from Greenlands Energy carried out our Air-source Heat Pump survey, spending several hours assessing the property and discussing the options available to us. It was thorough, informative and reassuring. He listened patiently to my many questions and fully understood our priorities, particularly my wife's wish to avoid lifting floors, replacing microbore pipework or ending up with extensive visible plumbing. The proposal closely matched our aspirations and, together with the Heat Geeks 5-year efficiency guarantee, gave us the confidence to proceed. Installation began just a week after our solar system was completed. From the outset, the team were professional, organised and considerate. Jay, who supervised the project, explained what would happen and when, while ensuring our home was properly protected before any work began. Kirk and McCauley quickly became familiar faces during the installation, carrying out much of the day-to-day work. The removal of our old Worcester Bosch gas boiler happened surprisingly quickly and was the moment our journey to becoming gas-free suddenly felt very real. Throughout the project we felt fully involved in every decision. As with any major installation, unforeseen challenges arose, but Greenlands always explained the options clearly and worked with us to achieve the best outcome. The biggest challenge involved fitting our chosen 300L Vaillant UniSTOR cylinder into the airing cupboard. While it fitted the space on paper, manoeuvring it into position proved difficult. Rather than compromising with a smaller cylinder, the team worked through the problem and found a practical solution involving minor alterations to the doorway, allowing us to keep the larger unit. Once the decision was made, Kirk and McCauley completed the installation quickly and professionally. Matthew carried out the removal of the old gas flue and worked alongside our solar installers so the final roof panel could be fitted. The finished roof repairs were excellent. Geraint and Sean then completed the electrical installation. What particularly impressed me was that neatness and aesthetics were clearly prioritised over speed. Cables, controls and associated equipment were installed with great care and attention to detail. The team also replaced four radiators and relocated two at our request. Before installation began, the office team informed us that we would receive an upgrade to the latest-generation Vaillant aroTHERM Plus 8kW system and ancillaries, as our project coincided with the launch of the new model. This was a welcome bonus. Jay attended the initial start-up, with Kirk overseeing the final stages, and we were immediately impressed by how quickly the system heated the large hot water cylinder. Final commissioning was completed by Joel and Chris, who ensured everything was operating correctly and answered our many questions. What stood out most throughout the project was the quality of the people. Every member of the Greenlands team was knowledgeable, friendly, respectful and clearly took pride in their work. Our home was left tidy at the end of every day, with waste removed promptly and work areas cleaned. They even found time to replace an ageing garage tap and associated pipework. Going gas-free was a significant decision, but Greenlands Energy made the experience straightforward and enjoyable. We now have an excellent heating and hot water system installed with genuine care and attention to detail. Without hesitation, we wholeheartedly recommend Greenlands Energy. As a Heat Geeks-approved installer, they demonstrated exactly why reputation matters. From Maldwyn's initial survey, through the installation work carried out by Kirk and McCauley, the specialist contributions from Matthew, Geraint, Sean, Joel and Chris, Jay's project supervision, and the support of the office team, we always felt we were in capable hands. Thank you, Greenlands Energy. We were genuinely sorry to see the team leave and delighted with the system they left behind.

Michael Scanlon

last year

I wanted to upgrade my home heating system with something that future proofs my home that's sustainable and which can save me money long term. From start to finish, the experience with Greenlands was exceptional. The team was professional, knowledgeable, and efficient. They took the time to explain how I can claim £7500 on the BUS (Boiler Replacement Scheme) and how the air source heat pump system would work. Within a week and appointment was made at my convenience and Maldwyn visited my home and conducted a free thorough design and survey whist again answering any questions or queries I may of had, at no point was there any pressure to go ahead with the installation. Once all the information was provided I booked them in. The installation process was smooth and completed on schedule. Chris and the installation team were courteous, tidy, and clearly experienced. They handled every detail and my home with care and consideration from start to finish. The system runs quietly and efficiently and looks amazing. What really stands out also is the team went above and beyond nothing was to much trouble and the aftercare I'm receiving is a breath of fresh air It’s clear they take pride in their work and value their customers. I highly recommend Greenlands to anyone considering a switch to an air source heat pump solution.

Jason Jacob

2 years ago

A fantastic company to deal with.all the staff goes above and beyond.Thank you so much..

Ryan Coombes

2 years ago

Issues with both solar panels and boiler servicing.

Rob Evans

2 years ago

I recently received some Air Source Heat Pump training from one of their design engineers, and I can honestly say it was put together really well, and very informative. Every aspect was covered, from the design, installation and commissioning of the heating systems. Everything was covered, and every question answered. These guys really do know what they are talking about when it comes to renewable technologies.