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Compare other installers£7,500
BUS grant amount
Response Electrical Heating Ltd is a air source heat pump installer based in n/a. MCS number NIC-600266 is on record; check its current status before booking. Homeowners rate it 4.2 out of 5 from 16 Google reviews. It covers North West.
Based in n/a, LA23 1DX
Areas served:
4.2
16 Google reviews
Based on verified Google reviews
Response was initially very responsive and repaired my water leak quickly. However, with my insurance company insisting on a particular breakdown of costs on their invoice, I have now waited nearly four months to get the revised invoice, despite numerous e mails and calls with Paul & Emma. In the meantime, I have not been able to submit my insurance claim and I am seriously out of pocket. Good work - terrible admin.
Paul was helpful on the phone prior to his visit. It's important to get a fixed quote before work starts. There was an issue with the invoice amount, but Paul resolved this satisfactorily.
Never got answer to my message
We couldn’t be more pleased with the service provided by Paul and his team at Response Heating and Cooling. They installed a heat pump for us through the Boiler Upgrade Scheme, and the entire process was smooth and stress free, especially applying through the gov scheme and receiving £7,500 towards the cost. Paul was professional, knowledgeable and guided us through every step, making sure we understood how everything worked. The installation was done with minimal disruption to our home, and the attention to detail was excellent. Both my wife and I re extremely satisfied with the install. A job well done !
Showing the 5 most recent of 16. Reviews from Google. Read them on Google
Our record lists MCS number NIC-600266. Check the current status and the heat pump technology covered on the official MCS installer register before agreeing work.
Yes. Response Electrical Heating Ltd is registered with Ofgem for the Boiler Upgrade Scheme, so it can apply on your behalf and take the grant off your quote. You do not apply yourself.
Response Electrical Heating Ltd installs air source heat pumps. Air source is the most common choice for UK homes because it needs only an outdoor unit and no groundworks.
Response Electrical Heating Ltd lists North West as its coverage area. Most installers will travel 25 to 50 miles from base, so it is worth asking if you are just outside.
Response Electrical Heating Ltd has a 4.2 out of 5 rating from 16 Google reviews. Read the most recent reviews above, and ask for references from installations of your house type.
This listing is unclaimed, so we do not publish its contact details. Compare other installers nearby and check each firm's own contact route. Get at least three quotes before you commit.
Boiler Upgrade Scheme
£7,500
off an eligible heat pump, or £9,000 for qualifying off-gas-grid oil/LPG replacements with an air-to-water or ground-source system
A currently registered installer applies on your behalf for an eligible project. Confirm this firm's status and the applicable grant before accepting a quote.
On a lower income and in England? The council-run Warm Homes: Local Grant can pay for the work in full instead.
Compare every UK heat pump grant →Wondering whether you qualify for a grant? Check the current property, fuel, technology and installer rules before relying on any amount. Compare every UK heat pump grant.