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Claim this listingResponse Electrical Heating Ltd
4.3
15 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Response Electrical Heating Ltd
Response Electrical Heating Ltd is an MCS certified air source installer based in n/a. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in n/a, LA23 1DX
Areas served:
Reviews
4.3
15 Google reviews
Based on verified Google reviews
Andrew Matthews
Paul was helpful on the phone prior to his visit. It's important to get a fixed quote before work starts. There was an issue with the invoice amount, but Paul resolved this satisfactorily.
Anthony Hughes
We couldn’t be more pleased with the service provided by Paul and his team at Response Heating and Cooling. They installed a heat pump for us through the Boiler Upgrade Scheme, and the entire process was smooth and stress free, especially applying through the gov scheme and receiving £7,500 towards the cost. Paul was professional, knowledgeable and guided us through every step, making sure we understood how everything worked. The installation was done with minimal disruption to our home, and the attention to detail was excellent. Both my wife and I re extremely satisfied with the install. A job well done !
Amy Hughes
Paul and his team at Response Heating did an outstanding job installing our air source heat pump in Helm Road, Bowness-on-Windermere. From the initial consultation to the final installation, the process was seamless, professional, and stress-free. Paul was incredibly knowledgeable and took the time to explain everything clearly, ensuring we felt confident in our decision. The team worked efficiently, and their attention to detail was impressive. We are already noticing the benefits in both comfort and energy savings. Highly recommend Response Heating for anyone looking to upgrade their heating system!
Lyme Stone
Paul and his team at Response have looked after us now for just under 2 years and have been our trusted turn to support for any of our plumbing and heating requirements. It’s great to see that Response are supporting the youth of today offering apprenticeships! Lexi has been a shinning star whenever she has helped in our hour of need!
Annabelle White
I have always had an excellent experience dealing with a Paul and his crew. If there is ever a problem, he is usually at the scene within the same day. His company have always done an excellent job and does not charge the earth - unlike many companies in the Lake District. Thank you Paul et al …
Showing 5 of 15 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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