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Busy Energy Ltd

MCS Certified BUS Registered
3 Ings court, Kellington, North Humberside, DN14 0NX
Air Source specialistBUS grant eligible36 reviewsServes 12 regions

5.0

36 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Busy Energy Ltd

Busy Energy Ltd is an MCS certified air source installer based in North Humberside. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in North Humberside, DN14 0NX

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

5.0

36 Google reviews

Based on verified Google reviews

D

Darren Giles

4 months ago

Thank you once again Adrian for your excellent service and follow up. Busy Energy carried out the service on my ASHP this year and despite it being a bigger job than expected, Adrian just pointed it out and got on with it without complaint or hesitation. He further revisited my house when I needed advice on a potentially dangerous fault with my unvented cylinder. He calmly diagnosed the problem, reassured me it was safe to use, and confirmed the problem was easy to rectify. A very professional company with an eye for excellent customer service.

R

Richard Mitchell

4 months ago

Adrian and his colleague were first rate in their recent visit. The repairs to the air pump heating pipework were in a cramped space and the servicing required two visits to wholesalers for repair pieces. Nothing was too much trouble them and their guidance and recommendations are very helpful. The report following the visit was all part of the excellent service we received. Good to use a local, efficient and reliable service like this. Thanks.

R

Robbie Barr

4 months ago

I have really enjoyed working with Adrian and the Busy Energy team over the past year. They are diligent and only recommend what is best for your property. They show that they care and I cannot recommend them highly enough

J

Jenny Henderson-Ross

7 months ago

Adrian and Sam were excellent at fitting our new air source heat pump. From the initial quote Adrian was a breath of fresh air, so knowledgeable and helpful. We really felt like he genuinely cared and wanted us to get the best ASHP at a price that was suitable for our budget. We had lots of questions and he answered them swiftly but in depth. Even after it has been fitted he has offered to come around at a later date to walk us through how we use it in Winter as it’s likely we will forget throughout summer. Couldn’t recommend this company more and we look forward to seeing Adrian at our first service! Thanks to the whole busy team. Now just to get our hands on a busy bee toy! 😝 🐝

d

dave160284

a year ago

Adrian and team have been absolutely top notch from day one. We had a heat pump installed in a large house with no existing wet central heating system. Adrian managed the whole experience from start to finish, he was available seeming day and night to answer our endless list of questions! The various trades that came to complete the install were all very professional. We had 19 radiators fitted which took hundreds of metres of olumbing. The lads cleaned up at the end of every day so we could still live in the house whilst the install was taking place. The system itself has worked a treat since. The difference it has made to our house can not be underestimated. Adrian obviously takes great pride in his work. His aftercare has been brilliant too, nothing is too much trouble. I had a recent accident drilling through a water pipe and Adrian talked us through resetting the system at length and called in the next day just to check things were to working as designed. I would highly recommend Adrian and team, thanks for everything guys.

Showing 5 of 36 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NAPIT Registered
BUS Registered
Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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