Is this your business? Claim this free listing to add your details, photos and start receiving enquiries.
Claim this listingFirst Choice Energy Ltd
4.4
26 Google reviews
1–2 days
Typical install time
About First Choice Energy Ltd
First Choice Energy Ltd is an MCS certified air source installer based in Carmarthenshire.
Coverage area
Based in Carmarthenshire, SA14 8AF
Areas served:
Reviews
4.4
26 Google reviews
Based on verified Google reviews
Phill Proctor
This Llanelli company did a no show for a pre booked appointment on the 06/01/26 for a survey for a new boiler for an elderly relative, I wasted annual leave for this. No communication to say they would not be coming and nothing afterwards. Left voicemail and an email - no response. I would avoid this company. Unreliable.
angela dymmock
We can't believe how quick this company helped us from the first call to the installation of a new boiler and loft insulation. Steve ,Aaron and team where fantastic always polite and very helpful. It was a pleasure to have them here and we can not thank them enough Thank you Angela and family
Stuart Griffiths
Superb. I had a Worcester condensing boiler fitted yesterday and the work is immaculate. From the moment I had the phone call for the appointment to do the survey and right up to the the installation yesterday, it was faultless. A BIG thank you to all the team at First Choice Energy, thanks again Stuart Griffiths
Julie BIRCH
Very disappointed with sales people saying they were from First Choice Hemel Hempstead. Offered a free insulation check as they were in our area. Agreed the time they suggested (11.30 to 12)and pointed out that we had a hospital date to attend so had to leave our house. at 12.30.They finally rang ay 12.40 to apologise for being late.and pointing out that they were half an hour away - so much for being in the area! . They made two more calls to try and arrange another date for a check: but naturally we refused so they just hung up on us. THIS IS ONE TO AVOID !
Rhian Davies
Had Steve up to inspect my property for damp. He was very thorough and experienced in his work. Will be definitely recommending this company to others. 1ST CLASS
Showing 5 of 26 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Ready to get a quote from First Choice Energy Ltd?
Free, no obligation — we'll connect you directly
Similar to First Choice Energy Ltd
