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Compare other installers£7,500
BUS grant amount
Elite Renewables Ltd is a air source and exhaust air heat pump installer based in Croydon, Greater London. MCS number NIC-5938 is on record; check its current status before booking. It is one of 114 installer listings in Greater London, and one of 85 recorded as registered for the Boiler Upgrade Scheme. Confirm current registration with Ofgem before relying on the grant. Homeowners rate it 4.6 out of 5 from 72 Google reviews. It covers London and South East.
114
Installer listings in Greater London
85 registered for BUS
This installer is one of them
#23 of 78
by Google review count among reviewed installers
Other installer listings in Greater London
Based in Greater London, CR0 2DP
Areas served:
4.6
72 Google reviews
Based on verified Google reviews
Sent numerous emails asking for a quote for a Fogstar battery
Heat-pump installation April 2026: we found Elite to be helpful and flexible, being willing to address our concerns about minimising disruption and mess (also adjusting timing after a family bereavement). Michael Frickey was an understanding and friendly project manager, for example regarding keeping a cupboard and header tank. Max was a diligent lead installer, aided by Freddy - a tight space in the bathroom for the tank, and successfully fitting the pump at first-floor level. Electrician Luke and his team also did a neat job in a narrow space round the consumer unit, and gave useful advice on our cooker main. Documentation thorough, understandably taking some time to assemble. Overall a positive experience, and the heat-pump is working well to date.
In mid-2023, Elite installed my GivEnergy inverter and 19kWh battery bank in an unventilated timber loft. The manufacturer’s official manual explicitly mandates that the ambient room temperature must remain strictly below 40°C for optimal inverter operation, with ambient temperatures over 45°C resulting in automatic power derating (throttling). The optimal battery cell temperature for standard lifecycle metrics is also specified as 25°C. My unventilated loft temperature routinely reaches 34°C during only mild weather (hitting this when it is just 19°C outside) and climbs close to 50°C on hot summer days. Under these conditions, my battery cell temperatures frequently reach 45°C+, far beyond the optimal 25°C, while the internal inverter temperature permanently hovers between 60°C and 75°C during active daytime hours—consistently running the power electronics under severe thermal stress. Furthermore, the manual mandates a minimum of 60cm of clear space above the unit to allow convective cooling for this fanless, naturally cooled system. Elite ignored this safety and operational instruction, installing the unit with only 40cm of top clearance. Trapping this hardware in a hot, cramped roof void means it cannot shed heat. The system is forced into active thermal throttling, and the intense heat permanently degrades the expensive battery cells on sunny days, accelerating capacity fade. Elite is now attempting to evade professional liability by claiming I "agreed" to the loft layout, and arguing that guidelines did not explicitly ban loft placements at the time. However, under MCS MIS 3012, they hold sole technical design authority and cannot contract out of their duty of care by installing equipment in physical and environmental conditions that directly violate the manufacturer's instructions. A formal technical non-conformance complaint is now active with the NICEIC. Do not trust this contractor to design or install your system safely. 17th July Update: Elite's response specifying that several options have been offered to resolve the issue is completely false. Elite have only offered only one path for rectification, by relocating the equipment out of the loft, and fully at my own cost.
If Google allowed me to give 100 stars instead of 5, I genuinely would. Throughout the complete refurbishment of our Chelsea mews house, we worked with a large number of contractors and specialist subcontractors. Some were excellent, some unfortunately were not. Elite Renewables—and, in particular, Elliot and his team—were unquestionably among the very best professionals we encountered throughout the entire project. Rarely have I come across a business, in construction or any other industry, whose professionalism, commitment and genuine desire to help are as evident as they are at Elite. Elliot was exceptional from beginning to end. He was always available when we needed advice, often responding to messages far beyond normal working hours whenever unexpected issues arose on site. More importantly, he never approached problems with excuses—only solutions. On a complex refurbishment, unforeseen challenges are inevitable. What distinguishes great companies is how they respond to those challenges, and Elliot consistently demonstrated remarkable calm, technical expertise and an unwavering determination to find the best solution. On more than one occasion, he also helped resolve issues created by other trades, despite them being entirely outside Elite's scope. His leadership is reflected throughout the entire company. James was outstanding. Exceptionally knowledgeable, technically excellent and unfailingly positive, he became someone not only we trusted completely, but whom the other contractors on site also respected. Whatever challenge arose, James approached it with professionalism and a smile. Danny also deserves special recognition. During the weeks leading up to Christmas, he spent several freezing mornings waiting outside our house while issues created by other trades were resolved before Elite could continue their work. Despite the frustration this inevitably caused, there was never a complaint directed towards us—only understanding, patience and genuine empathy. Elite also works with outstanding specialist partners. Ian Constant demonstrated exactly the same pride and integrity when inspecting the site. Rather than accepting work that fell below the required standard, he insisted that the self-levelling screed be redone before allowing the underfloor heating installation to proceed. It would undoubtedly have been easier to continue, but he chose to protect the quality of the finished system and, ultimately, our interests as clients. What impressed us most is that every member of the team genuinely cared about achieving the best possible outcome rather than simply completing their own scope of work. From a technical perspective, Elite achieved something that several other M&E companies had previously told us was impossible. Our house had extremely challenging planning constraints, requiring the air source heat pump to be concealed within a very small louvred enclosure in the mansard roof while still delivering both heating and cooling throughout the property. Multiple companies told us we would have to compromise and choose one or the other. Elite designed and delivered a complete heating and cooling solution that worked beautifully within those constraints. They also managed the BUS application seamlessly, giving us confidence throughout the entire process. The system performs brilliantly, but what we value even more is the professionalism, integrity and genuine care shown by every single person at Elite Renewables. In an industry where good contractors can be difficult to find, Elite stands out as a company built around people who take enormous pride in their work and genuinely care about their clients. Thank you, Elliot, James, Danny and the entire Elite team. Working with you has been one of the highlights of what was otherwise an incredibly demanding renovation.
Excellent install. Very few complications along the way for quite an involved, if small project. Every one of the team was a pleasure to work with and they went out of their way on a number of occasions to deliver a quality job. Everything is working well and we're already seeing the benefits to the environment in the house and in our pockets.
Showing the 5 most recent of 72. Reviews from Google. Read them on Google
Our record lists MCS number NIC-5938. Check the current status and the heat pump technology covered on the official MCS installer register before agreeing work.
Yes. Elite Renewables Ltd is registered with Ofgem for the Boiler Upgrade Scheme, so it can apply on your behalf and take the grant off your quote. You do not apply yourself. 85 of the 114 installers listed in Greater London are registered.
Elite Renewables Ltd installs air source and exhaust air heat pumps. Air source is the most common choice for UK homes because it needs only an outdoor unit and no groundworks.
Elite Renewables Ltd lists London and South East as its coverage area. Most installers will travel 25 to 50 miles from base, so it is worth asking if you are just outside.
Elite Renewables Ltd has a 4.6 out of 5 rating from 72 Google reviews, which makes it the 23rd most-reviewed of the 78 installers in Greater London with reviews. Read the most recent reviews above, and ask for references from installations of your house type.
This listing is unclaimed, so we do not publish its contact details. Compare other installers nearby and check each firm's own contact route. Compare quotes where contact is available: other listings in Greater London include Octopus Energy Services Limited, Switched On London Ltd t/a Switched On London and The Solar Bureau Ltd. Check each firm's current certification and service area.
Boiler Upgrade Scheme
£7,500
off an eligible heat pump, or £9,000 for qualifying off-gas-grid oil/LPG replacements with an air-to-water or ground-source system
A currently registered installer applies on your behalf for an eligible project. Confirm this firm's status and the applicable grant before accepting a quote.
On a lower income and in England? The council-run Warm Homes: Local Grant can pay for the work in full instead.
Compare every UK heat pump grant →Wondering whether you qualify for a grant? Check the current property, fuel, technology and installer rules before relying on any amount. Compare every UK heat pump grant.