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Forbes George Ltd t/a Forbes

MCS Certified BUS Registered
Unit 2 East Side Industrial Estate, Mead Road, Cheltenham, Gloucestershire, GL53 7DT
Air Source specialistBUS grant eligible44 reviews

4.9

44 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Forbes George Ltd t/a Forbes

Forbes George Ltd t/a Forbes is an MCS certified air source installer based in Gloucestershire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Gloucestershire, GL53 7DT

Reviews

4.9

44 Google reviews

Based on verified Google reviews

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Rohan Page

a month ago

With some experience of heating systems in my own work, I felt confident of the ability of the Forbes George engineer, Mark Bramley, to deliver, from our first meeting. There was definitely an advantage in having the engineer, who would be installing our air source heat pump, carry out the heating survey and discuss the proposed heating system and how he would achieve it. Mark and the Forbes George team worked methodically and efficiently through some pretty unpleasant weather. Our period without heat was reduced to a minimum and we were offered portable electric heaters to help us through. We are delighted with our new heating system which, quietly and efficiently, is keeping our house evenly warm.

C

Chris Sanderson

3 months ago

Superb job by a very knowledgeable team to complete a solar PV install with battery. No hassle quotation and advice to recommend a cleanly routed install. Very professional and considerate from start to finish, working in some testing weather conditions! The scaffolders they used also did a great job. Competitive pricing too from an established company so very happy overall with our decision.

M

Mike Davis

4 months ago

A great job done by Will who did an emergency repair on my toilet cistern when it did not shut off and started to flood the house. He came at short notice as I had just had on operation and also had a CT scan that day so had to leave the house early afternoon. Job was completed in plenty of time and Will kept me informed at every stage. Very happy with the service I had when it was most needed! Thank you.

C

Chrissie Herring

5 months ago

Nic came to quote and patiently answered my many questions. Today Rob came to fit a Ring doorbell for us. He was polite and made friends with our dog before helping us to decide where to place the bell. He was a tidy worker and once the bell was fitted he talked me through loading the app and showed me how it works. He was very patient and cleaned up before he left.

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Bill Coulter

2 years ago

I needed a EV charger fitted at short notice and had tried my energy supplier and various other National and local electricians who offered very competitive prices, but had 6 to 8 week leadtimes. I came by Forbes George on a Google search and they had good reviews. Nic of Forbes George was able to do the job at very short notice a site survey was carried out and I was advised that my existing consumer unit which was 20+ years old would need replacing to accept the new EV charger. This was agreed a few days later I received quotation. It wasn’t as competitive as previous quotes but It was a fair price, given the timescale for the installation (2 weeks). Nic provided a professional clean service and did an excellent job. Many thanks Bill

Showing 5 of 44 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NICEIC Approved
BUS Registered

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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