J & J Crump & Son Ltd

Booked a free cavity wall consultation which was easy and smooth. Adam drove all the way from Sheffield to Solihull only to discover that unknown to myself, insulation had been fitted by the previous owners. Whilst he was present, Adam provided me with general advice on further insulation and heating options that have helped shape my next steps. Adam’s attitude and professionalism was top class and I can’t thank him enough for his help and guidance. I wouldn’t hesitate to use Adam in the future and I’m grateful for his help. He is a huge credit to the company. Thank you.

Contacted J&J Crump yesterday regarding an issue with my central heating system 3 way valve. Spoke to Dave (Heating Manager) and at 9am this morning heating engineers attended my property and completed the necessary repairs. The engineers were polite & friendly and a credit to this excellent business. It’s a pleasure to deal with such a professional company - thank you J&J Crump!

We recently had JJ Crump to insulate our loft at our new home. From the advisor Adam who came to assess what we needed doing, to the insulation team, it only took four weeks. They did a very clean and professional job and our home is a now much warmer. We would highly recommend them.

We were quoted Extraction of old insulation (4/5 bags) Refill with new. 2.5 Days to complete all works. Price agreed. We actually had Extraction of old insulation (1.5 bags) Refilled with new 1 day to complete (Started at 10 am until 5 pm) I then queried the quote explaining this as the guys who came around were contractors and they confirmed they would be able to fix in another job because ours took less time. So J&J Crump is now earning a free job that I have paid for. Other issues – I had to cancel the initial date due to work commitments, however, to arrange another date took several months because they did not reply. I would give them a min of 2 weeks to reply before chasing. I did receive one rather rude reply. I then phoned them after 3mths and they booked me in straight away. The insulations guys were professional and great to talk to. The work done looks good but I do not have x-ray vision to check the walls. No after-sales service to check how things went. But, they were good value and we used no grants or subsidies. It was a personal contract between me and them. I just think they should lower the final bill due to it taking a lot less time and less having to be removed. Thus lowering their recycling costs.

Had my cavity wall insulation done today, fantastic guys, cleaned up after them selfs, very polite. Not sure though when my extractor fans will be fitted, no one has been In contact as yet, and not sure if you get paper work for all this work, I forgot to ask. Thank you thank you