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SAF Plumbing & Heating Ltd

MCS Certified BUS Registered
25a Thomas Avenue, Radcliffe On Trent, Nottingham, Nottinghamshire, NG12 2HT
Air Source specialistBUS grant eligible9 reviewsServes 1 regions

4.6

9 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About SAF Plumbing & Heating Ltd

SAF Plumbing & Heating Ltd is an MCS certified air source installer based in Nottinghamshire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Nottinghamshire, NG12 2HT

Areas served:

East Midlands

Reviews

4.6

9 Google reviews

Based on verified Google reviews

I

I Ahmad

2 months ago

Old boiler died, in freezing cold weather. Steve visited swiftly for a site survey. New boiler fitted shortly afterwards. Steve & Alex were excellent, very professional & knowledgeable. We were impressed by their clear explanations and attention to detail. Very punctual, efficient and hard working. Safe pair of hands! Thank You

R

Ruth and Paul Sanderson

3 months ago

When Steve and Alex from SAF come through our door, we know we'll get great service from a couple of people who really know what they're doing and really care about doing a good job. We feel sure our boiler and radiators are in good hands. Thanks Steve and Alex for doing such a great job for us!

M

Matt Mullany-Green

a year ago

We have used SAF Plumbing & Heating for well over a decade, and have always been extremely happy with the service provided. Stephen and Miles are professional, personable, and efficient, offering clear explanations of what work needs to be done and why. When it came time to replace our old boiler, Stephen clearly outlined all of the options, and provided a reasonable quote with no hidden costs. The installation process involved minimal disruption, and the end result is a fantastic, energy-efficient boiler. SAF removed all of the materials, and even repaired the brickwork from the previous flue, doing a superb job. I highly recommend SAF, and will continue using them in the future.

C

Christine Sweeney

a year ago

We're so pleased that we chose SAF to carry out a full upgrade of our central heating system. From the first contact with the Company through to the completion of the installation, everything ran like clockwork. Within days of an initial enquiry a survey was carried out, detailed quotations followed the next working day, and a date was agreed for the work to commence. Throughout this period the information from the Company and the whole communication process (all managed by Cara) was exemplary. Once on site Stephen and Miles worked quietly and efficiently explaining exactly what they were doing as they went along. At the end of each day they ensured that all redundant material was removed from the house and every day they cleaned up before they left. The new installation is fantastic and we felt that the cost offered excellent value for money. Without hesitation, we would strongly recommend SAF Plumbing and Heating; they are a highly professional, friendly and knowledgeable business, and demonstrate the highest standards across all of their operations.

M

Mike Tomlinson

2 months ago

Excellent service as ever, boiler serviced with minimum fuss with advice on what actions we need to take for the next one. Steve always has the time for advice and comment, thx

Showing 5 of 9 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Quick facts
Regions covered1 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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