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18 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
Sustainable Heating Wales Ltd is an MCS certified air source installer based in Glamorgan. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Based in Glamorgan, CF44 0AQ
Areas served:
5.0
18 Google reviews
Based on verified Google reviews
Rebbecca Price
Just had my bathroom done with this company... Absolutely brilliant, the 2 men that carried out the work are an absolute credit to the company The work was all carried out to an amazingly high standard. They were polite, efficient and professional, and I am extremely pleased with everything they have done! Everything was kept clean, tidy and organised at all times I would highly recommend this company to anyone looking to have any work carried out!! Thank you for doing such a fantastic job!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Nicole Duroe
Had my woodburner stove fitted by sustainable fuel solutions, absolutely fantastic workers, very polite, cleanliness is ten out of ten for this company! Highly recommended, very happy customer, all furnishings and carpets were fully covered so minimal dust, excellent service, great work, friendly workers. Very efficient and and good work all round. Thankyou.
Clare Hope
The team at Solid Fuel Solutions have carried out a number of major works at Tumble Hall over the past year. The standard of workmanship is excellent and they are professional, reliable and friendly. They can’t do enough to make sure we are happy and I would highly recommend their services. In addition to this, they do their utmost to make the communities where we live a better place, especially in these difficult times. They have recently been a major sponsor in an Outdoor Cinema Festival at Cross Hands Park, enabling hundreds of people to attend the event free of charge. Great company with a fantastic ethos! Thank you Clare Hope (Clerk of Llannon Community Council)
joseph garland
Super professional service! Boys were extremely well mannered, on time every day and kept me informed of all work that needed to take place and any potential disruption it may have (none). Great job done on our bathroom and underfloor heating, would 100% use again!
Nicola Pugh
Excellent! You won’t find better. This team of people are fantastic!! They are helpful, speedy, polite and tidy. They went. above and beyond to do my project for me. I have been recommending them to everyone. Thank you all at SFS, I’m so grateful. I love the log burner! Team⭐️⭐️⭐️⭐️⭐️ Knowledge⭐️⭐️⭐️⭐️⭐️ Friendliness ⭐️⭐️⭐️⭐️⭐️ Choice⭐️⭐️⭐️⭐️⭐️ Communication ⭐️⭐️⭐️⭐️⭐️ Speed⭐️⭐️⭐️⭐️⭐️ Thank you.
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We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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