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Sustainable Heating Wales Ltd

MCS Certified BUS Registered
31 Maes Y Ffion,, Llwydcoed,, Aberdare,, Glamorgan, CF44 0AQ
Air Source specialistBUS grant eligible18 reviewsServes 3 regions

5.0

18 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Sustainable Heating Wales Ltd

Sustainable Heating Wales Ltd is an MCS certified air source installer based in Glamorgan. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Glamorgan, CF44 0AQ

Areas served:

West MidlandsSouth WestWales

Reviews

5.0

18 Google reviews

Based on verified Google reviews

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Rebbecca Price

10 months ago

Just had my bathroom done with this company... Absolutely brilliant, the 2 men that carried out the work are an absolute credit to the company The work was all carried out to an amazingly high standard. They were polite, efficient and professional, and I am extremely pleased with everything they have done! Everything was kept clean, tidy and organised at all times I would highly recommend this company to anyone looking to have any work carried out!! Thank you for doing such a fantastic job!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

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Nicole Duroe

3 years ago

Had my woodburner stove fitted by sustainable fuel solutions, absolutely fantastic workers, very polite, cleanliness is ten out of ten for this company! Highly recommended, very happy customer, all furnishings and carpets were fully covered so minimal dust, excellent service, great work, friendly workers. Very efficient and and good work all round. Thankyou.

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Clare Hope

3 years ago

The team at Solid Fuel Solutions have carried out a number of major works at Tumble Hall over the past year. The standard of workmanship is excellent and they are professional, reliable and friendly. They can’t do enough to make sure we are happy and I would highly recommend their services. In addition to this, they do their utmost to make the communities where we live a better place, especially in these difficult times. They have recently been a major sponsor in an Outdoor Cinema Festival at Cross Hands Park, enabling hundreds of people to attend the event free of charge. Great company with a fantastic ethos! Thank you Clare Hope (Clerk of Llannon Community Council)

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joseph garland

3 years ago

Super professional service! Boys were extremely well mannered, on time every day and kept me informed of all work that needed to take place and any potential disruption it may have (none). Great job done on our bathroom and underfloor heating, would 100% use again!

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Nicola Pugh

2 years ago

Excellent! You won’t find better. This team of people are fantastic!! They are helpful, speedy, polite and tidy. They went. above and beyond to do my project for me. I have been recommending them to everyone. Thank you all at SFS, I’m so grateful. I love the log burner! Team⭐️⭐️⭐️⭐️⭐️ Knowledge⭐️⭐️⭐️⭐️⭐️ Friendliness ⭐️⭐️⭐️⭐️⭐️ Choice⭐️⭐️⭐️⭐️⭐️ Communication ⭐️⭐️⭐️⭐️⭐️ Speed⭐️⭐️⭐️⭐️⭐️ Thank you.

Showing 5 of 18 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Quick facts
Regions covered3 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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