The Edinburgh Boiler Company Ltd

Solar panel and battery installation I would highly recommend The Edinburgh Boiler Company. I contacted 3 companies and had a different experience with each. Rick from the Edinburgh Boiler Company was very thorough and took his time to discuss all the finer details - and was more than happy to answer all our questions (I had a lot!). He arrived in an electric car (which was important to us) and most importantly he had first hand experience with his own solar panels on his own home. He understood our needs and wants and unlike the other 2 companies he did not fire a price at us straight away. Rick took our details and came back to us a few days later with a few options (and different prices) and designs based on our discussions. We were also provided with a very detailed list of costings. Ultimately we were really impressed with the interactions we’d had with Rick. We were even more impressed when the quote came in under our estimations. Installation was arranged around our availability - scaffolding was put in place the day before installation. On the day of installation the team arrived prompt and had the whole job complete by 4pm. They left no mess and provided a detailed overview of the system. All the staff I had interactions with were extremely friendly and I have to say that I definitely feel that the ‘customer’ is at the heart of this business. What a great experience - i would definitely recommend and utilise The Edinburgh Boiler again in the future. Thank you - Diane and Brian

Fantastic service and would highly recommend. Rick visited and spoke at length about our solar panel project and shared lots of advice. Gareth, Ollie and the installation team were brilliant on the day and finished much earlier than expected. After care support from Anna has been great, always available to answer questions or emails. Thank you!

The whole team of personnel is a fantastic combination. The sales and support teams worked closely to help—from providing the quotation and assisting with the funding application to scheduling and installation. All of them performed their jobs excellently, especially the sales support and admin teams. Ms. Siobhan Hancock and Ms. Liz Allan made the process seamless, taking it from quotation to installation in less than a month.

Fantastic Service from start to finish. I genuinely couldn’t be happier with my experience with The Edinburgh Boiler Company. From the initial consultation through to the final installation, the entire process was handled with professionalism and care. The installation team were punctual, courteous, and extremely knowledgeable. What really stood out was how clearly they explained everything, asked me where they wanted me to put the radiators and how to use the new equipment once it was installed. They took the time to ensure I was completely comfortable operating the system before they left. I also really appreciated the communication throughout the day. If anything needed to be adjusted from the original plan, they phoned to explain the reasons and made sure I was happy before proceeding. The workmanship was excellent, everything was left tidy, and the whole experience was smooth and stress-free. I am also really impressed with the aftercare as knowing that support is readily available gives me peace of mind! I would highly recommend them to anyone looking for a reliable and professional boiler installation company.

The Edinburgh Boiler company came out to install a new boiler, radiators and pipe work along with co2 alarm and smoke/heat detectors. They were here and away in 1 day, they managed to get the work sorted promptly and kept all areas clean and organised throughout. The guys communicated each step and walked through the new heating system at the end. Everyone was very friendly and did an excellent job throughout, can't thank them enough.