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WK Plumbing and Heating Services

MCS Certified BUS Registered
22 Rumney Penrose Road, Stoke Gifford, Bristol, Avon, BS16 1RA
Air Source specialistBUS grant eligible66 reviewsServes 2 regions

4.9

66 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About WK Plumbing and Heating Services

WK Plumbing and Heating Services is an MCS certified air source installer based in Avon. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Avon, BS16 1RA

Areas served:

South WestWales

Reviews

4.9

66 Google reviews

Based on verified Google reviews

M

Mehmet Tahir Dede

3 months ago

Wseem provided outstanding service. He travelled all the way from Luton to Maidenhead to help us with a serious leakage issue. He understood the problem just from the photos I sent and arrived quickly to fix it. In these cold days, he truly saved us from being without heating and getting sick. Highly recommended — reliable, professional, and incredibly helpful.

Z

Zafran Suleman

4 weeks ago

Waseem came the same day when my boiler stopped working and sorted the issue very quickly. He was friendly, professional, and clearly experienced. He took care while working so there was no leakage or mess, diagnosed the problem within minutes, and fixed it straight away. He also left everything clean and tidy before leaving. Really impressed with his service — would definitely recommend him.

R

Romero Bryan

2 months ago

Waseem initially attended to an issue with my boiler in the early afternoon. I was particularly impressed by his professional approach and his willingness to provide clear, informative guidance on best practices for effective boiler management. Owing to this positive experience, I recommended his services to my sister, for whom he was able to diagnose and resolve a separate boiler issue later that same evening. Throughout both visits, his practice of explaining the work undertaken while performing it contributed significantly to transparency and trust, thereby reinforcing confidence in the quality of his service. Overall, his conduct exemplified a high standard of customer service. It's nice to know I now have a reliable and qualified, local gas boiler expert in my new area of Luton 🙏🏿

E

Eileen Peacock

2 months ago

I was newly moved into the area and previously have always had storage heaters & emersion boilers. I had no idea how to work the combi boiler beyond turning it on and messing with the temperature a bit. I woke up to an error message and no heating or hot water. Based on the reviews everyone had give WK, I contacted WK. Waseem came over that afternoon and not only did he fix the issue, service the boiler (which was due) and bleed the radiators; he very kindly taught me the basics for using my boiler in future. He was courteous, kind, friendly and very helpful! And very reasonably priced too, which was a bonus. His 5 star reviews are deserved and I can happily add to them. I will be using his services in the future knowing I'm not going to get ripped off and he is a pleasure to do business with. Thanks!

N

N C

3 months ago

I had my boiler serviced today by Waseem. I purely chose him from reviews other customers had left! Everything othe people said was true... he was professional, friendly, punctual and knew what he was talking about. Waseem explained each stage of his work and was thorough. Great job done. I highly recommend him.

Showing 5 of 66 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Quick facts
Regions covered2 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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