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Claim this listingCarbon Down Ltd
3.7
19 Google reviews
1–2 days
Typical install time
About Carbon Down Ltd
Carbon Down Ltd is an MCS certified air source installer based in West Yorkshire.
Coverage area
Based in West Yorkshire, BD2 4QA
Areas served:
Reviews
3.7
19 Google reviews
Based on verified Google reviews
Faddey abram
Great experience from start to finish! The team came to install a new boiler and full heating system at my house in Bradford. Everything was done fast, clean, and with a smile. Very friendly guys — explained everything and made sure I was comfortable with how it works. Now my home stays warm even on cold Yorkshire mornings. Reminds me a bit of my babushka’s house in winter back in Russia — only without the wood stove! 😊 Thank you for the excellent work. Highly recommend!
Anisa Haq
Fantastic customer service , fast, friendly and accommodating! The whole experience was stress free and very pleased with our Boiler. End to End Excellent service, fast responses, product delivered as expected.Seriously a great experience throughout. Thanks very much!
Shayan Khan
Very good professional service along with high quality work, never thought I would receive a free boiler replacement for my out of date back boiler, but not just that most of the house was insulated and plastered making my house much warmer saving me hundreds of pounds which is much needed these days, WOULD RECOMMEND HIGHLY
Mehr Hayaa
If you want a new boiler, this company is the best. The process was smooth from the beginning to the end. I was messed around by another company before and was reluctant but Carbon Down was nothing but professional. I have been recommending them to my family and freinds…well done guys! Keep up the good work!
Gillian Carrell
Central heating put in for which I am grateful for. However I've been left with several problems since the dry walls and heating has been put in. My toilet cistern has been fractured so leaks water, my gas cooker they have disconnected.These are 2 of the major things and they will not come and do, install a new toilet (I have the toilet already) And reconnect my cooker.
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
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