Eco Partners Ltd

I've used ECO Partners on two occasions: once for the installation of our Mitsubishi Ecodan heat pump, and then more recently for our FoxESS 11kWh house battery and inverter. Both installations were fairly complex in that they needed to integrate neatly with our existing Solar Thermal and Solar PV installations. On both occasions I have found them friendly, professional and knowledgeable, ready to provide the right recommendation and advice during the design process and prior to agreeing the installations. For the installations they arrived when they said they would, and worked quickly and efficiently to set up the systems on time and to the agreed price, completing all the relevant DNO paperwork and communicating regularly with me for resolution of any snagging issues that came up. The heat pump has proven itself well over three winters now in an exposed, high location in Yorkshire, and the battery is well sized and completes the picture for us, linked together with our previous investments it will pay for itself in about 5 years. I will happily recommend ECO Partners for anyone looking at Solar, Heat Pumps or Battery storage solutions.

Very highly recommended. We had 18 solar panels fitted and from start to finish the service was brilliant. The lads turned up on a very cold February day and we very friendly, professional and clean. They explained everything well as they were going along. Price wise they were the best of the ones I surveyed. They recommended a battery, which I was sceptical of at first, but already I am seeing the benefits. If you haven't considered solar previously, maybe you should, I wasn't expecting to see a saving so quickly, especially not in winter. - I don't think you could choose better than ECO Partners.

Eco Partners gave me very clear information about my solar sytem and what was needed to replace the Envoy. There was no pressure to proceed, just clarity of what was involved including the cost. An engineer arrived at the agreed time. He was outstandingly pleasant, informative and considerate. He made sure everything was as I wanted it and that it fulfilled my expectations and needs. He checked everything diligently. I cannot recommend him highly enough. Richard Brock

We were persuaded to buy a battery for our solar system by their salesman... which has turned out to be a total waste of money. Based on it's initial performance the battery would take 26 years to pay for itself, which is bad enough. However, the manufacturer installed bug-filled software on our system (remotely) in August 2024, which has caused numerous issues, the system started importing energy at night to charge the battery, the battery stopped discharging below 30% and after a "temporary" fix in November 2024 the system now uses 25% of the battery capacity simply to run... which Enphase say is normal. The customer support initially simply passed on our emails to the manufacturer and were not interested in providing updates... because the manufacturer has NO interest in them as a small insignificant player. They closed out our "Fault No." on their system without telling us and 18 months since the problem was created by the updated software they have said there is nothing more they will do... so not just a waste of money but a waste of time too. There are many other better companies you can choose in this industry. ----------------------- The Ecopartners response is misleading, I have explained to them why their assertion on improved reporting is nonsense, as levels imported from the grid have increased (x20), but as they don't understand the problem, they have embarrassingly stood by a flawed explanation. maybe that's a lack of moral fibre. 10,000 customers and only 8 positive reviews !!! lol.

I had decided to install a Power Wall and contracted Eco partners to ask their advice and for the options open to me. The person I dealt with was very knowledgeable and quickly sent information, recommendations and costs which I had struggled to get other companies to provide. Having made the decision to proceed Eco did the planning and paper work and agreed an installation day which they met. The engineers went out of their way to explain what they were doing and ensured we were happy with the installation as it progressed. I would recommend Eco Partners as the first stop to anyone looking to install green energy products.