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Curtis and Carder Services Ltd

MCS Certified BUS Registered
Unit 1 Church Lane,, Hardwick, Bicester, Oxfordshire, OX27 8SS
Air Source & Exhaust Air specialistBUS grant eligible39 reviewsServes 10 regions

3.6

39 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Curtis and Carder Services Ltd

Curtis and Carder Services Ltd is an MCS certified air source and exhaust air installer based in Oxfordshire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source, Exhaust Air
BUS grant handledYes

Coverage area

Map coming soon

Based in Oxfordshire, OX27 8SS

Areas served:

North WestNorth EastLondonEast MidlandsEast of EnglandSouth EastSouth WestScotlandWalesNorthern Ireland

Reviews

3.6

39 Google reviews

Based on verified Google reviews

M

M J

a month ago

Awful company with very rude worker. Been doing job at my neighbours and had absolutely no respect for others. Been doing noisy jobs over evenings and weekends, including Sunday morning. When asked to stop being noisy at 8am on sunday, the guy pretended to be stupid „not realising what time it is and that he’s making a noise” and the continued to do work on party wall… I regret i didn’t report them.

L

Lisa

11 months ago

Really helpful and capable company. Cheerful plumber made short work of our number of issues with a pressurised system. We have an annual boiler service with C&C and rely on them to solve all our technical problems.

M

Mark Bryden

3 years ago

Came to fix a very slow leak to toilet waste pipe. Cracked the cistern while working and charged over £800! Gaining redress was much harder than it should have been and I paid over the odds for what should have been a simple repair. Avoid.

S

Stefanie Taeumer

2 years ago

I am a caretaker for a property and have used this company for years now. I have never had any problems, from communicating with the office to the engineers attending the problems, always very friendly and helpful. And they never try to sell you something that is not needed, I completely trust them. Would highly recommend this company.

R

Rosemary Arnold

2 years ago

A leak developed under the tiling of my kitchen floor. My thanks to the plumbers, Phil, Kevin and Peter. It turned out to be a difficult job, hence 3 of them. They were all friendly, conscientious, helpful and informed me of every step they did and kept any inconvenience to a minimum. I am also very grateful to Curtis & Carder for their prompt attention and should be happy to recommend them.

Showing 5 of 39 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NAPIT Registered
BUS Registered
Quick facts
Regions covered10 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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