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TGP Plumbing and Heating LTD

MCS Certified BUS Registered
Chalk Hill, Main Street, Chilton, Oxfordshire, OX11 0RZ
Air Source specialistBUS grant eligible72 reviewsServes 2 regions

5.0

72 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About TGP Plumbing and Heating LTD

TGP Plumbing and Heating LTD is an MCS certified air source installer based in Oxfordshire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Oxfordshire, OX11 0RZ

Areas served:

South EastSouth West

Reviews

5.0

72 Google reviews

Based on verified Google reviews

J

Johnny Blaze

4 months ago

This company never disappoints. Michal, is a lovey man and very patient. He gets to the problem straight away and fixes it, without fuss. Bradley, who I think is his boss, is also on top of things and replies to messages very quickly and acts upon them. Definitely a keeper on the contact list.

d

dimitris thomopoulos

3 months ago

Excellent service, quick communication and always on top of any issues. Needed a quick turnaround on my heat pump issue and Bradley made sure it was all done in a timely manner. Truster service provider!

D

Daphne

a month ago

Every time I called Brad sent an engineer in record time and the problem got fixed. I also appreciated the easy communication via email. Would warmly recommend.

j

jurgita mazuliene

6 months ago

Excellent Service – Highly Recommend! Had a great experience with the recent heat pump service. The engineer was extremely knowledgeable, professional, and took the time to explain everything clearly. The service was efficient and thorough. Really appreciated the high level of expertise and friendly approach. Highly recommend!

J

Jeremy Robinson

7 months ago

We've used this company for years now and always had a great level of service. The engineers are helpful in supporting us calibrate our system to meet our needs whilst mitigating unnecessary running costs, provide great advice as to get the best out of our system and walk us through how to properly use it. They've always been happy to take our calls to chat through any concerns or issues where we've gone a bit wrong too! The team are always polite, clean and tidy and we have no complaints at all. I have no doubt we will continue to use TSHPS for many years to come.

Showing 5 of 72 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Quick facts
Regions covered2 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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