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Compare other installers£7,500
BUS grant amount
Earth Save Products Ltd is a air source and exhaust air heat pump installer based in Wallingford, Oxfordshire. MCS number NIC-1265 is on record; check its current status before booking. It is one of 34 installer listings in Oxfordshire, and one of 30 recorded as registered for the Boiler Upgrade Scheme. Confirm current registration with Ofgem before relying on the grant. Homeowners rate it 3.4 out of 5 from 32 Google reviews, the 10th most-reviewed of the 30 installers in Oxfordshire with Google reviews. It covers South East.
34
Installer listings in Oxfordshire
30 registered for BUS
This installer is one of them
#10 of 30
by Google review count among reviewed installers
Other installer listings in and around Wallingford
Based in Oxfordshire, OX10 9DG
Areas served:
3.4
32 Google reviews
Based on verified Google reviews
Had a hot water tank from them back in 2019. Was having problems with it in March 2026. There would be no warranty or service commitment from them at this stage, but they helped me triage my issue and get it sorted out. Responded really quickly and talked me through the issue helping me resolve my hot water all over floor issue. I think some of the products they've sold in the past haven't been the highest quality, and I wouldn't recommend my ASHP from them to anyone (but I don't think they sell this anymore). My interaction this time was great.
Really prompt service when I rang to say there was a problem with my heating. The guys were very pleasant, did the job quickly, and when I needed another part, came back the next day to install it. Thank you!
I did post a negative review out of frustration. But it seems like this company does care, got a prompt and a genuine reply. I am hoping my issue will now be sorted. Thank you
Terrible customer service and awful, rude attitude. Constantly have to chase and don't fulfil promises. Cannot recommend
I have never written a review like this before but trust me, avoid ESP at all costs. My experience: £15k down the drain. Terrible reliability and customer service. Continual problems with top of range heat pump, fitted in 2019, which has failed regularly ever since. When in warranty the problem was not fixed properly and when out of warranty it has cost me on average £1k pa just in repair costs. Currently sitting in a cold house (again) when we were supposed to be hosting family between Christmas and new year. Customer service is very defensive and unhelpful - just not interested. Hardly any heat engineers are familiar with ESP, and the guy who used to repair it under warranty (Tristan) has now left ESP and runs a nice little business charging a lot to fix ESP units (eg c£800 replacement circuit boards). The worst purchase of my life and I am almost at the point of writing it all off and buying a new heat pump from a reputable manufacturer with a verifiable reliability record, longer warranty and good customer service.
Showing the 5 most recent of 32. Reviews from Google. Read them on Google
Our record lists MCS number NIC-1265. Check the current status and the heat pump technology covered on the official MCS installer register before agreeing work.
Yes. Earth Save Products Ltd is registered with Ofgem for the Boiler Upgrade Scheme, so it can apply on your behalf and take the grant off your quote. You do not apply yourself. 30 of the 34 installers listed in Oxfordshire are registered.
Earth Save Products Ltd installs air source and exhaust air heat pumps. Air source is the most common choice for UK homes because it needs only an outdoor unit and no groundworks.
Earth Save Products Ltd lists South East as its coverage area. Most installers will travel 25 to 50 miles from base, so it is worth asking if you are just outside.
Earth Save Products Ltd has a 3.4 out of 5 rating from 32 Google reviews, which makes it the 10th most-reviewed of the 30 installers in Oxfordshire with reviews. Read the most recent reviews above, and ask for references from installations of your house type.
This listing is unclaimed, so we do not publish its contact details. Compare other installers nearby and check each firm's own contact route. Compare quotes where contact is available: other listings in Oxfordshire include Firstfix Heating, CVC Direct Ltd and Clarke Talbot Renewable Energy Ltd. Check each firm's current certification and service area.
Boiler Upgrade Scheme
£7,500
off an eligible heat pump, or £9,000 for qualifying off-gas-grid oil/LPG replacements with an air-to-water or ground-source system
A currently registered installer applies on your behalf for an eligible project. Confirm this firm's status and the applicable grant before accepting a quote.
On a lower income and in England? The council-run Warm Homes: Local Grant can pay for the work in full instead.
Compare every UK heat pump grant →Wondering whether you qualify for a grant? Check the current property, fuel, technology and installer rules before relying on any amount. Compare every UK heat pump grant.