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Claim this listingCVC Direct Ltd
3.5
11 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About CVC Direct Ltd
CVC Direct Ltd is an MCS certified air source installer based in Oxfordshire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Oxfordshire, OX10 9DD
Areas served:
Reviews
3.5
11 Google reviews
Based on verified Google reviews
Tim Vaisey
CVC fitted a MVHR unit and a ASHP with under floor heating to our house and we are delighted with it as has given us a nice warm comfortable place to live.
James Allen
Recently bought a system from CVC, the team that installed it were polite and hard working. Very easy process from design to commissioning.
Joanna Todd
We had a system replaced by CVC - the initial discussions were really helpful and appeared very knowledgeable. Consequently we chose CVC. The installers were very pleasant but had no regard about the fact that they were not working on a buildig site but in our house. Didnt even turn up with dust sheets - just went for it drilling holes in ceilings etc. i had to rush out and buy dust sheets etc! We also needed another builder here as they wouldnt fit the outside vent or drill holes in the outside wall - not really full service. The garage was left unuseable as they just dumped all the piping etc they didnt need in there until the next chap came to take them away. The unit then went wrong and we were told to remove it etc and return it at our cost before they would send out a replacement! hardly stellar service on any level. I tried to give some constructive feedback eg around the dust sheets etc and was met with indifference, defensiveness and a couldnt care less attitude.
F W
If the reckless and aggressive behaviour of the driver of one of your vans on the M25 on 6 August is anything to go by, I wouldn't feel safe letting this person I to my house or confident that they would abide by legal requirements. Dangerous tailgating, undertaking, gesticulating- is this person aware they are driving a company van? Very disappointing and irresponsible behaviour.
Ashley Crook
Helps if you pick the correct lane and don't cut into traffic. 👎
Showing 5 of 11 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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