Ecosave Installations Ltd

Review of Ecosave Roofing & Roughcast, 37 Meiklewood Rd Glasgow, G51 4GB Work carried out by Ecosave Roofing & Roughcast (also trading as Ecosave Installations). Major Leak and Ongoing Issues Work commenced In July 2025 Velux Window Issue The new Velux window did not match the existing windows, despite this being discussed and agreed beforehand. I was told it was “too late” to change it as a hole had already been cut in the roof and that it would take weeks to source a matching window. Scaffolding leaked rust on new patio slabs Mario stated chemical cleaner would remove it, I had to insist he paid for it. Roughcasters came along and applied product once. I had to apply the repeated applications. Unfortunately a slight residue remains New Drainpipe New drain pipe connector "Jerry-rigged" with old piece of drainpipe causing persistent leak. I had to pay a plumber to buy a part and repair the damage. Flashing Not Replaced I was charged for renewed flashing on two original Velux windows. This flashing was not replaced. I discovered this accidentally. The old flashing was in fact the cause of the persistent leak. Despite repeated contact via WhatsApp and email, Mario denied being informed and ignored requests to replace the flashing as per contract. As a result, the leak continued for six weeks, causing significant internal damage including: • Loft wall gyproc damage • Loft flooring damage • Bedroom ceiling gyproc damage Mario only agreed to replace the flashing six weeks after it was reported because I issued a formal warning that I would be taking legal action. The flashing was finally replaced in December, which stopped the leak. Internal repairs (gyproc replacement, loft flooring replacement, and bedroom ceiling gyproc replacement and plastering) were not completed until February 2026 — seven months after the roof was completed. Other Outstanding Issues • Plasterwork was never fully completed. • A 10-year warranty certificate was promised but has never been provided, despite repeated requests. • Communication throughout was extremely difficult. Mario was frequently rude, dismissive, denied prior discussions, and delayed action. All correspondence is recorded via email and WhatsApp. • Ecosave Roofing & Roughcast advertises affiliation with “Trustmark,” however Trustmark stated they are not listed as members. • Ecosave Installations and Ecosave Roofing & Roughcast share the same website, phone number, and address, indicating they are affiliated per Citizens Advice Scotland and Advice Direct Scotland. • Directors listed include Monica [Ecosave Installations] and Mario [Ecosave Roofing & Roughcast]. Both have been directors of other short-lived companies. Monica denied involvement when contacted, however, the internal repair work was performed by Ecosave Installations tradesmen who answered to her. Overall Experience This has been an extremely stressful and protracted experience. What should have been a straightforward roofing and roughcasting job resulted in: • Property damage • Months of unresolved leaks • Repeated chasing • Failure to honour contractual obligations • Failure to provide warranty documentation I would strongly advise anyone considering this company to carry out thorough due diligence

I recently had both a new roof and rough casting done by Ecosave (a few weeks apart ) and could not be more satisfied with the whole experience. From Mario and Mark who came out and assessed both the jobs and organized the materials , skips etc , and the tradesmen themselves who done excellent jobs to replace the roof and roughcast the building .. well done both teams (and in under 3 days each ) The squads arrived promptly each morning and also cleaned up everything left behind each day. I would highly recommend Ecosave Roofing and Rough casting for the value and the outstanding work done by all concerned.

The company assigned George to do the rough casting for my house. He was very friendly and very easy to deal with. He did a really good job and even completed more work than company agreed. I’m very happy with the result and would recommend him.

The guys at EcoSave did a fantastic job of rendering my old and very tired house. The house now looks like a new build and looks very clean and modern as a result. I would like to particularly thank George Mullen and his guys, they were really easy to work with and nothing seemed like a hassle to them, they were very accommodating to our needs. I would recommend these guys all day long.

Had positive dealings with Ecosave. ECO4 grant completed a year ago and they are still happy to help with questions even now. Of course the house is going to be a mess, it's major work but the whole installation team done their best to tidy up and were very trustworthy. Grateful for the work they've done!