Edward Bays Ltd

5* experience with Edward Bays on Feb 15th. Very efficient with the booking process to have our boiler serviced. Although the service outcome was not positive, the transparency and advice from the engineer on the day was superb. Thankful for the service and despite not having a new boiler installed by then, their attentiveness post service was to be admired. Thank you

First-Class Boiler Service - Highly Recommended! As a first-time user of Edward Bays Ltd, I am thoroughly impressed. I booked a boiler service and was assigned engineer Jayce. For the first time ever, a plumbing professional arrived exactly on time! Jayce was incredibly professional and knowledgeable. He carried out a thorough service, explained everything clearly, and left the workspace spotless. While they are a premium service, the quality, reliability, and peace of mind are absolutely worth it. The only minor note is that due to their reputation, you may need to book in advance. Overall, Edward Bays Ltd comes highly recommended. I will definitely be using them for all my future heating needs.

Bays came to the rescue when we had a water leak from a header tank in the loft. We rang at 8 am and they were able to to send someone that morning to diagnose the problem and make it safe. They promptly ordered the parts for a complete repair and made sure we informed of the order progress. Their engineer Conor came to make the repair staying into the evening to ensure he completed it the same day. We’ve been their customer for a good number of years now and have always had great service. Very highly recommended.

They installed a water softner at my house: excellent job! I would definitely recommend them.

The funny thing about this company is that the guys on the road doing the spannering are actually very good at there job and pleasant to deal with. The problem is the owners are only interested is screwing every last penny out of you/us the customer. Example the £150.00 plus Vat call out charge (which starts when the member of staff gets in the van to go to the job) and then their exorbitant hourly rate thereafter. They had been at the property the day before doing a power flush of the system. The next day heating system not working and wanted to charge the above call out fee ! Surely there shouldn't be a fee at all ! On that basis and due to blatant greed I suggest this company are to be avoided at all costs.