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Compare other installers£7,500
BUS grant amount
Gas and Electric Services (UK) Ltd is a air source heat pump installer based in East Grinstead, West Sussex. MCS number NIC-6024 is on record; check its current status before booking. It is one of 41 installer listings in West Sussex, and one of 39 recorded as registered for the Boiler Upgrade Scheme. Confirm current registration with Ofgem before relying on the grant. Homeowners rate it 4.8 out of 5 from 89 Google reviews, the 7th most-reviewed of the 27 installers in West Sussex with Google reviews.
41
Installer listings in West Sussex
39 registered for BUS
This installer is one of them
#7 of 27
by Google review count among reviewed installers
Other installer listings in West Sussex
Based in West Sussex, RH19 1HE
4.8
89 Google reviews
Based on verified Google reviews
Phil did a fantastic survey, helping us plan the layout and recommending running the cables through the loft. Dylan and Kai professionally 🙏installed 18 solar panels and an EV charger in under six hours. Top-quality work, great attitude, and super efficient throughout. Highly recommended! 👍
I had a strange experience with this company. I visited their showroom and met somebody who took my details and said someone would phone me back. As no one contacted me, I phoned again some days later. My details were again taken and I was promised that someone would follow up. Again, no response so I phoned a third time. On this occasion I was told I should 'just wait' as everyone was busy. After several weeks I gave up, but I sent the company an email detailing my experience. No response! Replying to the response below: surely if the company were serious about customer service, they would contact me!? After all, I already tried four times...
From start to finish G & E Services have been excellent. Rob visited at lunchtime, listened to our requirements and budget and sent 4 different quote options for us to choose from that night. For some reason our house has a 3 phase electric system which makes things slightly more complicated! Come installation day because of the 3 phase issue we did have a couple of hiccups ups with the battery supplied but all was rectified immediately and we were actually given a bigger battery at a lower cost without any prompting from us Sometimes problems happen but it's all about how the company deals with it and G & E were amazing!! Even with this problem the whole install felt seamless and very well managed. The install team arrived on time - scaffolders - electricians and roofers, all were polite, tidy and efficient Scaffolding was taken down a day after install (unlike other horror stories I hear about with other companies). Piers has been excellent and very patient with all my how to use the app questions!! I wouldn't hesitate to recommend G & E to anyone looking to install solar panels
Very efficient from start to finish. Really friendly and helpful team, highly recommended!
I’d avoid using this company based on my experience. The customer service was extremely disappointing. They took my money and then repeatedly messed me around with the installation dates. In the end, I had no choice but to request a refund. Had I continued waiting, it could have meant reaching the middle of winter without any heating. There are plenty of other companies out there that have a much better attitude towards their customers and, in my opinion, are far more deserving of your business
Showing the 5 most recent of 89. Reviews from Google. Read them on Google
Our record lists MCS number NIC-6024. Check the current status and the heat pump technology covered on the official MCS installer register before agreeing work.
Yes. Gas and Electric Services (UK) Ltd is registered with Ofgem for the Boiler Upgrade Scheme, so it can apply on your behalf and take the grant off your quote. You do not apply yourself. 39 of the 41 installers listed in West Sussex are registered.
Gas and Electric Services (UK) Ltd installs air source heat pumps. Air source is the most common choice for UK homes because it needs only an outdoor unit and no groundworks.
Gas and Electric Services (UK) Ltd is based in East Grinstead, West Sussex (RH19 postcode area). It has not listed a coverage area; most installers travel 25 to 50 miles from base, so ask when you enquire.
Gas and Electric Services (UK) Ltd has a 4.8 out of 5 rating from 89 Google reviews, which makes it the 7th most-reviewed of the 27 installers in West Sussex with reviews. Read the most recent reviews above, and ask for references from installations of your house type.
This listing is unclaimed, so we do not publish its contact details. Compare other installers nearby and check each firm's own contact route. Compare quotes where contact is available: other listings in West Sussex include Denver Services Ltd, Option Energy Solutions Ltd and PDP Services Ltd. Check each firm's current certification and service area.
Boiler Upgrade Scheme
£7,500
off an eligible heat pump, or £9,000 for qualifying off-gas-grid oil/LPG replacements with an air-to-water or ground-source system
A currently registered installer applies on your behalf for an eligible project. Confirm this firm's status and the applicable grant before accepting a quote.
On a lower income and in England? The council-run Warm Homes: Local Grant can pay for the work in full instead.
Compare every UK heat pump grant →Wondering whether you qualify for a grant? Check the current property, fuel, technology and installer rules before relying on any amount. Compare every UK heat pump grant.