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170 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
Option Energy Solutions Ltd is an MCS certified air source installer based in West Sussex. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Based in West Sussex, BN44 3PN
Areas served:
5.0
170 Google reviews
Based on verified Google reviews
Steve Hiles
After getting several quotes from other companies we went with Option after seeing their work at a friend's house. Michael was very patient with our protracted building works and communication was great over this time. Option have now completed a fantastic heat pump installation at our home. The install not only looks great but has been very efficient this winter. We are very happy with all aspects of the work and service provided and would highly recommend them to anyone.
Amanda Duke
The Options Energy Solutions team have recently worked on my heating and hot water system. Director, Michael Paini put his Intelligent, creative and economic ideas to work and worked with his team to bring the system up to date, ensuring that the solar thermal, solar panels, underfloor heating and combi gas boiler are all working again and are easy to keep running smoothly. Thankyou to Michael and his team who were punctual, efficient, friendly and left the house tidy. I really appreciate your work.
Joe Smith
I started using this company about 2 years ago to service and carry out gas safe on my rental property. I noticed right away they took longer on site than my previous gas safe company. I discovered things about my boiler I did not know before and they were very friendly in helping me understand and I felt they were doing a very good job so I used them on my next rental property as well as the boiler on my first property has never run so trouble free and they were cheaper as well. This visit to Hove I got them to do a complete clean and replacement of any parts boiler is Vaillant eco tec 13 years old still working and now it’s working perfectly after the work which was a fair price . British Gas used to tell me it needed replacing and sometimes I had to call them back to fix jobs again on their service plan ,it’s much better knowing the same person is doing the work all the time that I trust. This job in the pictures was carried out at my home on 28/07/21 I asked them to move a rad. round the corner to another wall , fit a towel rail and fit some timers and thermostats and service the boiler. The reason for fitting the thermostats and timers is the Taylor Wimpey house we live in has the most horrible timers and thermostats impossible to understand so I asked them to fit ones that if I wanted I could use them with a one click switch on off if needed and that’s what they all do now. You can use a programme with them if you want to of course but I prefer the one click operation. By the way the boiler was in a bad condition because the last service was not done properly by the last company that did it this happens a lot if your company does the service very fast they may have short cut the job ask them what work they did. 25/05/2022 I have just had a service carried out on my Kingspan system which is a complex hot water tank system for modern buildings. It has not been done for 7 years since new. Lots of valves and pressure containers. All has gone well and Option energy even put in new insulation around it for free to improve the heat retention. A job well done thanks
Frances Cassells
Michael arrived on time to service our boiler. He is always courteous and kind. His work is always of high standard & efficiency. I have no hesitation in recommending Michael & His Option Energy Solutions Ltd. Thank you Michael. Sr. Frances
Justin Dobbs
We’ve used Michael at Option Energy for our boiler & central heating installs at 2 properties plus other general plumbing work over the past 8 years & have always found the service to be reliable & good value for money. Michael is personable, very knowledgeable, trustworthy & has good assistants & apprentices.
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We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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