Is this your business? Claim this free listing to add your details, photos and start receiving enquiries.
Claim this listingHeatfactors Ltd
4.7
20 Google reviews
1–2 days
Typical install time
About Heatfactors Ltd
Heatfactors Ltd is an MCS certified air source installer based in Midlothian.
Coverage area
Based in Midlothian, EH25 9RE
Areas served:
Reviews
4.7
20 Google reviews
Based on verified Google reviews
Yuriy Myronovych
Large and fairly complicated job done very well. Guys are super responsive and knowledgable. It does not come cheap, be aware, but it is worth it.
Jennifer Warwick
Friendly, responsive and accommodating team. Got the work needed to be done well, efficiently and for a reasonable price.
May Woods
The most professional team / company that I use for holiday lets in Edinburgh - the cottages are busy so not many opportunities for a space to get maintenance jobs done, and so it’s really important that appointment’s are kept otherwise rescheduling can take weeks - with Heat Factors we have never been let down once! It’s quite unusual for this level of service standard; just now we rang to check all was planned for today - prompt answer, prompt confirmation that our man was on his way - technically competent and professional in all aspects of the job. Highly recommended
Dave Beggs
Darren came out to do a boiler service. Arrived on time, nothing was too much hassle and did a thorough service and also checked radiators. Really pleased with work.
Derek Green
I got Heatfactors contact details from the Worcester-Bosch website. Scott and Stewart were quick to respond, and to arrange a date and time to visit and look at my gas boiler. Andrew, the engineer, was excellent. He listened to what the problem was, provided me with a range of tests that he was going to do to find and isolate the problem, which he did rapidly. As Andrew fixed the fault, he kept me informed throughout the whole process, which was brilliant. I’d definitely use Heatfactors again, should the need ever arise. Thanks for such great service and for restoring my heating and hot water.
Showing 5 of 20 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Ready to get a quote from Heatfactors Ltd?
Free, no obligation — we'll connect you directly
Similar to Heatfactors Ltd
