Heatforce (wales) Ltd

Peter Jones

3 months ago

Awful customer service , very quick to ask for a deposit , can’t even get anyone to return a call , no contact , no design , trying to contact them is impossible . It’s now been two months since I paid a deposit and nothing from them at all dispute numerous attempts to contact them . Regretfully I have now asked for my deposit to be returned and I shall seek the work elsewhere .

Robert Clare

3 months ago

Recently had a bad leak internally on my boiler. Kevin Williamson turned up within 2 hours. Amazing service had the part with him and was repaired withing the hour.

John Gittoes

3 months ago

Heatforce Wales installed solar panels at our home in June .The scaffolders,electrians ,panel installer and service inspector provided impeccable service. They were all a pleasure to have in and around our home.The admin team were excellent in providing us with prompt pre and post installation information .Highly recommended.

Susan George

4 months ago

Lies lies and more lies , if I could give a minus rating I would , left me and my family living in poor condition , promised us a voucher to put the house right and over 6 months later NOTHING avoid like the plague!!!!!

G W (Winnie)

4 months ago

Heatforce recently gave me a quote for a solar and battery installation at my home. I won't go into too many boring details but very quickly every conversation began to feel like a sales pitch. One of the red flags when it comes to a solar installation is to make sure you get an itemised breakdown of your installation. I asked for this from Heatforce and it never came. My Heatforce quote for battery and solar came in at close to £21,000 Thankfully a friend of mine had recently had a high end solar installation done by Hassie Electrical Ltd and I got a quote from them. For a far higher specification system than the one quoted by Heatforce the price was approx £16,000 and the invoice was itemised down to the last nut and bolt. Essentially the hardware I wanted was approximately £10,000 and Heatforce had somehow added £11,000 on top. Hassie Electrical did an absolutely superb job and only charged £3500 for the installation. When I told Heatforce they had been undercut by close to £5000 they asked to see the quote and maybe I can speak to my manager to see if there is any wriggle room on the quote. It all started to feel a bit 'double glazing salesman' of old. They then went onto say it's probably a "one man band" doing solar installs so you should be careful which may have worked if I'd not know just how good Hassie Electrical were. In a nutshell, not the best of customer experiences as nobody likes being taken for a mug. So all I'll say is, if you are looking to get a solar and battery installation, I would suggest you really do your research, shop around and if nothing else absolutely insist on an itemised invoice or simply walk away.