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Claim this listingEnergie Solutions Ltd
4.3
54 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Energie Solutions Ltd
Energie Solutions Ltd is an MCS certified air source installer based in Suffolk. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Suffolk, IP3 9RY
Areas served:
Reviews
4.3
54 Google reviews
Based on verified Google reviews
Vuk119
I had an issue with the underfloor heating in my house (running off a heat pump) after moving into a new build last summer. I contacted a few other places in London first but nobody could help, so I was really relieved to find Energie Solutions. They were professional, knowledgeable, and quickly got to the root of the problem. Nigel was excellent — very patient and took the time to explain everything clearly. You could also tell they put a huge amount of effort into the job and genuinely cared about getting everything working properly. Fantastic service from start to finish — highly recommended.
Rachel Waters
Great service from Energie helping us get our heat pump back on line remotely following a power outage. Really responsive and efficient, got us back up and running in minutes. We've only recently taken out a maintenance contract so I was really impressed with their response to a new customer.
Damien Neverson
Jordan was prompt and professional. His knowledge far exceeded my expectations, and he communicated clearly throughout the job, helping me understand exactly what was taking place. He thoroughly checked the appliance and rectified the issue I was experiencing. Since then, I’ve noticed a significant positive change in my household energy consumption. I will definitely be recommending the company to others.
bridget diggens
Energie Solutions have been looking after us for over four years and have twice rescued us! Once by completely overhauling our poorly installed heat pump and just last week installing a new hot water cylinder that had leaked through the ceiling whilst we were away. The admin team were so efficient analysing the problem and the engineers were brilliant fitting the new one leaving everything so tidy. The engineers you send are always so friendly and helpful. We have no hesitation in recommending Energie Solutions. FIRST CLASS
Del Sanders
Engineer came to service heat pump, drove a good distance from Essex to Bedfordshire, and was helpful with questions and sharing his knowledge, friendly, demonstrative with issues, and generally a great person. Have had issues with other companies not prepared to support older heat pumps, but this company was helpful, supportive and able to assist where others were not
Showing 5 of 54 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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