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Heatsafe Birmingham Limited

MCS Certified
Regus G9 Central Boulevard, Shirley, Solihull, West Midlands, B90 8AG
Air Source specialist43 reviewsServes 12 regions

4.8

43 Google reviews

1–2 days

Typical install time

About Heatsafe Birmingham Limited

Heatsafe Birmingham Limited is an MCS certified air source installer based in West Midlands.

System typesAir Source

Coverage area

Map coming soon

Based in West Midlands, B90 8AG

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

4.8

43 Google reviews

Based on verified Google reviews

S

Stephen Sullivan

3 weeks ago

I was having some work done on my fireplace recently and I had to have my stove gas fire disconnected and then reconnected at a letter date Marco was very flexible with his timing when coming to do the job which really helped me. Unfortunately, the top of the fireplace also needed replacing which I had not budgeted for. Yesterday, Marco’s brothers came to put a new heat proof cement board up to replace the broken top of the fireplace and reconnected the fire. The brothers were very professional and thorough with their work and took their time when completing their safety checks. The job was completed and Marco returned to mine and charged me a very competitive rate and made sure I was very happy with the job and the price. My fire works perfectly.now. Thank you Marco and your brothers.

E

Elena Barjami

a month ago

We recently had our boiler installed and the whole process was incredibly easy from start to finish. We arranged it through finance, which was quick and straightforward. Huma and Marco were both extremely helpful, professional and made sure everything was clearly explained. Couldn't be happier with the service - highly recommended!

I

Ian Wainwright

4 months ago

The service we have just received from Heatsafe has been outstanding. When I first reported that our central heating was no longer working efficiently, Marco came and spent some time analysing the problem. A week later three of his team arrived as planned early one morning and spent the whole day with virtually no break updating the whole system as planned by Marco. Our central heating is now working brilliantly. . . better than it has for years. I have no hesitation in recommending Marco & Heatsafe

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G Regan

5 months ago

I was recommended this company by my sister in law last week after our boiler stopped firing up one evening. I messaged Marco the next morning and he so kindly came out the same day and fixed the problem for us within the hour. As a family with a young child this was extremely appreciated. Marco & his colleague were so lovely & his knowledge was 10/10. We will definitely be using them again and will recommend them to anyone in need. Thanks guys 👌🏼

H

Hedia Zadeh

a month ago

Marco helped me very last minute with a leak issue on a Sunday, and I really appreciated his service and support. It was a very short turnaround to get the problems resolved, and he was a great communicator throughout. I would definitely recommend him to anyone as I’ve had no issues since and he rectified everything very promptly!

Showing 5 of 43 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Regions covered12 areas

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