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Claim this listingJames Paterson & Sons Plumbing & Heating Ltd
4.0
8 Google reviews
1–2 days
Typical install time
About James Paterson & Sons Plumbing & Heating Ltd
James Paterson & Sons Plumbing & Heating Ltd is an MCS certified air source installer based in Stirlingshire.
Coverage area
Based in Stirlingshire, FK6 6AA
Reviews
4.0
8 Google reviews
Based on verified Google reviews
Drew Meredith
James was very friendly, knowledgeable and punctual. He said he would be at our house at 9:45 and he was there at 9:45. He was fast and efficient changed out our well pressure tank in less then an hour. His pricing was VERY reasonable . After I watched him complete this job I knew I made the right call in getting a plumber to do this job correctly. I would like to give him six stars for a job well done. If you need a plumber I would defiantly recommend James.
melanie smyth
6 years after having boiler installed, came back holiday to find black water dripping through my ceiling. Pump had burst off the back and exploded everywhere leaving me needing a plumber and a decorator. On inspection I was advised terrible job of installing and had been threaded wrongly. All houses in the street ha e had problems and none of the systems had been flushed...avoid avoid avoid. I wish i could add pictures of the pump and mess.
SamB Plays
Excellent customer care, helpful staff. Great service.
Tivy Reynolds
A professional and instant service.
Kenneth Brown
Showing 5 of 8 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
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