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LGB Plumbing & Heating Ltd

MCS Certified BUS Registered
68 Blackwell Avenue, Norfolk, NR7 8XW
Air Source specialistBUS grant eligible7 reviewsServes 1 regions

5.0

7 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About LGB Plumbing & Heating Ltd

68 Blackwell Avenue

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Norfolk, NR7 8XW

Areas served:

East of England

Reviews

5.0

7 Google reviews

Based on verified Google reviews

N

Nicola Wild

3 weeks ago

I would highly recommend LGB Heating - we had an issue with our Air Source Heat pump recently and having never been a customer of LGB previously, they came out the very same day and sorted the problem quickly. Their engineer was extremely knowledgeable, pleasant and very respectful of our property. I wouldn’t hesitate to use them again.

K

Kaye Reeve

a year ago

Have recently had an Air Source Pump, Radiators and Hot Water Tank installed by LGB Heating. From the initial survey to completion they were really professional. The installation team made sure they cleaned up behind them as they worked and everything was explained to us in an easy to follow process. We would definitely recommend this company.

G

Gillian Speer

a year ago

5star PLUS, in fact! These guys did an air source heating install at my quirky (and problematic) cottage. I cannot rate them more highly. They were fantastic; friendly, professional, courteous, hard working, efficient on top of very thoughtful and mindful of my home and circumstances. Also, where troublesome anomalies arose (there were several), they smashed through the barriers, undeterred, and resolved. They even took constant care to ensure my 2 dogs (one of them being totally deaf; therefore, zero recall should she get out of an open door) were safe and secure at all times. Furthermore, they resolved smaller issues within my home that were not part of their remit; going over and above. Although the whole process was chaotic for me (in terms of a topsy turvy home, as expected!), I can honestly say that the guys were a joy to have in my home. Thank you Craig, Dylan, Tommy, Danny and Rickie, you have done Well Cottage proud!

S

Simon Doole

2 years ago

I was very pleased with the work done by LGB Heating. I chose to use LGB after a recommendation from someone who was also pleased with the work done. All the engineers worked well as a team and the new boiler was up and running by mid-afternoon on the same day. All the work was shown and explained clearly to me during the process. All the old system and other waste material was cleared away that day. The new system has been running now for over 2 months and there have been no issues. I would definitely recommend them.

E

Evaristo Berenguer

2 years ago

Had a full central heating overhaul and a new Worcester Bosh boiler installed by LGBheating and I can not thank enough Liam and his team for the excellent job they have done.Great central heating engineers.Highly recommended .

Showing 5 of 7 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Quick facts
Regions covered1 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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