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Claim this listing4.9
646 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
Impact Renewable Energy Ltd is an MCS certified air source installer based in Norfolk. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Based in Norfolk, NR7 8SG
Areas served:
4.9
646 Google reviews
Based on verified Google reviews
Colin Nixson
This company was recommended to me by my son, who had an installation done in 2019. From start to finish, Impact have been superbly efficient. From the surveyor, through the office/admin team, to the installation team, they have provided a level of service that is rarely seen today, at a price that was extremely reasonable for the level of equipment and service provided. I watched the whole installation, some of which I am familiar with, and was impressed by the level of organisation and the quality of workmanship throughout. The installers were friendly, efficient, informative and the kind of people I would be happy to employ. I am confident that the company will provide a proper support service if I should need it, and wouldn't hesitate to recommend them. It is everyone's duty, in whatever industry, to do a good days work and a professional job, but sadly this doesn't always happen. So, very sincere thanks to everyone involved in my installation for you excellent work.
Ian Andrews
I highly recommend Impact services. A competitive quote with no quibble guarantee was provided. Scafolders were professional and friendly. Front desk staff were helpful and effective. The surveyor was friendly and knowledgeable. The roofers were friendly and did a great job. The electricians were great and efficient. It is unusual to state that the entire end to end process was of a high quality. I have confidence that this company would rectify any issues if they did arrive.
George Simpson
From start to finish Impact have been excellent and very accommodating. Always willing to answer my many questions and change the project design to suit. The teams that worked on site were also excellent, very polite and tidied up nicely after the work was complete. James and the team fitted the panels while Andy and his assistant sorted all the electrics out. Again, onsite the teams were very accommodating to our wishes. Highly recommended.
andrew fowler
From start to finish getting my solar installed by Impact has been so simply refreshing. No hard sales pitch just answered my questions and gave great advice. Installation guys were polite and tidy and they got everything done in a day. I would recommend this company for any of their services. Andy F
Rebecca Smith
Excellent service from start to finish. Clear information provided and any queries answered promptly. Thorough discussion prior to giving quotes to ensure I was purchasing what was best for my property for both current electricity need and expected future need. Minor changes I requested after accepting quote easily added. A very professional service and I recommend Impact to anyone considering solar.
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We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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