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Impact Renewable Energy Ltd

MCS Certified BUS Registered
45 Roundtree Way, Norwich, Norfolk, NR7 8SG
Air Source specialistBUS grant eligible646 reviewsServes 1 regions

4.9

646 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Impact Renewable Energy Ltd

Impact Renewable Energy Ltd is an MCS certified air source installer based in Norfolk. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Norfolk, NR7 8SG

Areas served:

East of England

Reviews

4.9

646 Google reviews

Based on verified Google reviews

C

Colin Nixson

3 weeks ago

This company was recommended to me by my son, who had an installation done in 2019. From start to finish, Impact have been superbly efficient. From the surveyor, through the office/admin team, to the installation team, they have provided a level of service that is rarely seen today, at a price that was extremely reasonable for the level of equipment and service provided. I watched the whole installation, some of which I am familiar with, and was impressed by the level of organisation and the quality of workmanship throughout. The installers were friendly, efficient, informative and the kind of people I would be happy to employ. I am confident that the company will provide a proper support service if I should need it, and wouldn't hesitate to recommend them. It is everyone's duty, in whatever industry, to do a good days work and a professional job, but sadly this doesn't always happen. So, very sincere thanks to everyone involved in my installation for you excellent work.

I

Ian Andrews

6 months ago

I highly recommend Impact services. A competitive quote with no quibble guarantee was provided. Scafolders were professional and friendly. Front desk staff were helpful and effective. The surveyor was friendly and knowledgeable. The roofers were friendly and did a great job. The electricians were great and efficient. It is unusual to state that the entire end to end process was of a high quality. I have confidence that this company would rectify any issues if they did arrive.

G

George Simpson

10 months ago

From start to finish Impact have been excellent and very accommodating. Always willing to answer my many questions and change the project design to suit. The teams that worked on site were also excellent, very polite and tidied up nicely after the work was complete. James and the team fitted the panels while Andy and his assistant sorted all the electrics out. Again, onsite the teams were very accommodating to our wishes. Highly recommended.

a

andrew fowler

5 months ago

From start to finish getting my solar installed by Impact has been so simply refreshing. No hard sales pitch just answered my questions and gave great advice. Installation guys were polite and tidy and they got everything done in a day. I would recommend this company for any of their services. Andy F

R

Rebecca Smith

3 weeks ago

Excellent service from start to finish. Clear information provided and any queries answered promptly. Thorough discussion prior to giving quotes to ensure I was purchasing what was best for my property for both current electricity need and expected future need. Minor changes I requested after accepting quote easily added. A very professional service and I recommend Impact to anyone considering solar.

Showing 5 of 646 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NICEIC Approved
BUS Registered
Quick facts
Regions covered1 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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