MCK Plumbing and Heating Engineers Ltd

I invited MCK to investigate a potential leak and advise on a way forward (quote). They arrived punctuality and I have no issue with the engineer who visually inspected the area with his phone and turned on a tap. The outcome was good news-no leak and probably just pipe expansion rubbing on adjacent joinery? The whole appointment lasted less than 30 minutes (being generous). A few days later I received an invoice for £72. I appealed to MCK suggesting this was excessive and disproportional, but apparently this is their minimum call out charge? Had it been mentioned on their website or during the booking process, I wouldn't have proceeded. I will leave it upto the readers to decide if they think this charge is reasonable or not, but either way, be aware there is a call out charge?

Got MCK out for a boiler service and were very pleased with the service and price, then asked them out again to replace the thermostat valves on the radiators, only two were still working. We were again very pleased with the service, both quick and efficient and no mess, the plumber was very polite and professional, would definitely recommend them. Special mention to Jade who organised everything very efficiently.

5 stars for MCK Ltd. who replaced our boiler, hot water cylinder and several radiators. From the first contact with the office we have been impressed with their efficiency and helpfulness. After welcoming Sam at the start of the work, we took a short break for 4 days and left him to it. All his work was to a high standard with an eye to detail. It was also good to meet the electrician who simplified the wiring and enabled the boiler, pump, valves and time clock to be in the same vicinity, which is better. Our system is now much more efficient and our previously disappointing water pressure has now been transformed. Great job and highly recommended.

MCK Plumbing & Heating have recently installed a new boiler in my house. This was a big job, as it needed moving upstairs and new pipe work, a flue in the roof etc. From start to finish, the service was excellent. Their administrator, Jade, is really friendly, efficient and easy to contact via phone or email. The installation engineer, Steve, was friendly and professional, taking care of my home as if it was his own. There was minimal disruption and mess, and even my builder friend thinks the price was fair. Thank you MCK Plumbing, definitely 5 stars from me!

Excellent service from MCK Plumbing and Heating which I have used for almost 6 yrs now. Steve the engineer that came today was excellent and very professional, he explained and showed me everything he was doing and what the problem was, he just got on with the job and he cleaned up his mess and took the rubbish and broken parts with him to dispose. I would definitely recommend MCK for their services and I will be using them in the future to service my boiler when it is due.