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Michael Clarke Ltd

MCS Certified BUS Registered
Unit 18, Dinan Way Trading Estate, Concorde Road, Exmouth, Devon, EX8 4RS
Air Source specialistBUS grant eligible19 reviewsServes 12 regions

4.5

19 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Michael Clarke Ltd

Michael Clarke Ltd is an MCS certified air source installer based in Devon. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Devon, EX8 4RS

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

4.5

19 Google reviews

Based on verified Google reviews

D

D

2 months ago

Thanks to Dan, Michael and team for their excellent work over the last 5 weeks. It was a huge project installing central heating in a period property with old style rads and some under floor heating, new boiler and cylinder and multiple zoning. They managed to hide EVERY pipe as requested and had some very clever techniques like hiding them under skirting and channeling down walls. They've preserved all the original period features and miraculously didn't even need to change wall paper! They made good to an exceptional standard where we only need to paint one wall where it's been channeled out. Can't thank them enough. We had high expectations and they met them completely. They are a very busy company and team so communication was patchy at times but this would be the only thing I could think of to improve if being picky. Highly recommend!!! Best wishes Damon and Rick

G

Geoff Evans

5 months ago

Excellent service from the Michael Clarke fitter yesterday. A same day response to a our faulty boiler, fitted a new pump straight away and completed a service at the same time. He also identified a small gas leak coming from the meter and called the emergency gas service on our behalf. Excellent duty of care. Highly recommended company, I have used them for a number of years and they have never let me down.

R

Robin Lennox

2 years ago

Michael Clarke Ltd have installed solar panels, a new hot water tank and a new central heating boiler for us during 2023. Service and response are both excellent and all the new systems are really good. They see a job through to the end and make sure that everything works properly. Highly recommended.

J

Jan Wells

5 years ago

Excellent service yet again from the Michael Clarke Team. Phoned with a central heating issue, they immediately phoned back, diagnosed the problem, got hold of the part and fitted it that evening. Polite, professional and an absolute pleasure to deal with.

P

POWERBOAT AND RIB

8 years ago

Sadly we have found that Michael Clarke Ltd, when you query a bill and request clarification of charges become aggressive and intimidating, and you have to fight to get a breakdown of your invoice whilst they threaten will legal demands for payment and refuse to supply the information you request. Nothing wrong with their work, but their rude 'customer service' leaves you shocked and stunned.

Showing 5 of 19 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NICEIC Approved
BUS Registered
Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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