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Clancool Refrigeration Ltd

MCS Certified
Buchanan House, Tumulus Way, Midmill Ind Est, Kintore, Aberdeenshire, AB51 0TG
Air Source specialist16 reviewsServes 1 regions

5.0

16 Google reviews

1–2 days

Typical install time

About Clancool Refrigeration Ltd

Clancool Refrigeration Ltd is an MCS certified air source installer based in Aberdeenshire.

System typesAir Source

Coverage area

Map coming soon

Based in Aberdeenshire, AB51 0TG

Areas served:

Scotland

Reviews

5.0

16 Google reviews

Based on verified Google reviews

S

Speymouth Hall

2 months ago

We applied to Local Engery Scotland (CARES) for a grant to upgrade our heating system and Clancool Refrigeration Ltd kindly provided us with a quotation for this application. Following a successful outcome Clancool have fitted an air source heat pump to our community hall in Mosstodloch. From the first visit by the director Davie to Natalie in the office and Chris & Klaidas on site I have found the company to be attentive, skilled and competent in what they do. I would not hesitate in recommending Clancool Refrigeration to anyone who is considering them for a project.

M

Michelle Watts

2 years ago

Really loved working with David, Natalie and the team. From the start of our journey David was on hand to support us in our understanding of the installation process, working with contractors to complete the joinery/electrical sections and throughout the completion of required paperwork to satisfy funders. We had a deadline to complete and from the moment they turned up with everything they needed, the got their heads down, worked diligently, efficiently and left the place tidy. No question was too much and the team were exceptionally helpful and got us involved in the journey. Really enjoyed the transition from old in-efficient heating to what we have now. Looking forward to working with you guys again on our next project. Thank you again.

H

Hugh Fraser

2 years ago

Thank you to the Kintore team! I recently had a great experience with Clan Cool where they helped me out with technical info for an external project. Thank you so much. Clan Cool installed my air source heat pump and have been used to service the system and investigate a minor fault. Their customer service team was professional and attentive. The technician was knowledgeable and efficient in diagnosing and fixing the issue. They provided exceptional service and went above and beyond to ensure my satisfaction. I highly recommend Clan Cool for reliable and efficient servicing works on your air source installation/or maintenance. Top team. 😁

C

Campbell Crockatt

5 years ago

Clancool Refrigeration - receives top marks from me! As a retired mechanical engineer I have experienced several years of faithful service from Clancool Refrigeration. Natalie and David are quick to respond whenever we have a problem. I appreciate their prompt response. David has serviced our air source heat pump (Daikin) and our Boiler - which has a complicated but effective set of electronics & control panel. When there is a problem, David approaches things in a thorough and logical manner. That is much appreciated - and he sometimes spots things - that I have missed. I highly recommend Clancool - for all your refrigeration and air source heat pump needs.

M

Mahan A

3 years ago

very professional team for the entire process from receiving the quotation to installation. I ordered an air conditioning with 2 indoor units and one outdoor unit for our house. I received the quote, after the initial agreement, David came to visit our house to discuss the options and confirm the scope of work. He explained everything and we agreed on the unit locations. Once the equipment arrived, I was given a date for the installation. The installation team arrived on time and they have done the work in a very professional manner. They complete the work with the timeframe I had been told. Everything was tidied up, no mess left in the house. I am very satisfied with their service and highly recommend ClanCool.

Showing 5 of 16 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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