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Fords South West Ltd

MCS Certified BUS Registered
Unit 3 Alexandria Industrial Estate, Alexandria Road, Sidmouth, Devon, EX10 9HA
Air Source & Exhaust Air specialistBUS grant eligible129 reviewsServes 1 regions

4.6

129 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Fords South West Ltd

Fords South West Ltd is an MCS certified air source and exhaust air installer based in Devon. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source, Exhaust Air
BUS grant handledYes

Coverage area

Map coming soon

Based in Devon, EX10 9HA

Areas served:

South West

Reviews

4.6

129 Google reviews

Based on verified Google reviews

D

Deborah Hicks

a month ago

Excellent service from this company. I messaged to say my new cooker had been delivered, expecting an appointment to install it later in the week. Grant Miller came the same day, with a colleague to help with lifting a very heavy appliance. Old one taken away, packaging removed, new one installed and tested, all in under an hour. Courteous, friendly and efficient. Highly recommended.

M

Malcolm Gundry

2 months ago

Jake, supported by Sam, visited on 19th December to fit a new woodburning stove. They were incredibly efficient, tidy and cleaned up afterwards, and manhandled the old 140kg stove out of the house and up to their van to dispose of without any complaints at all. They did a fantastic, and fast job! The new stove has made a massive difference to heating. Reasonably priced. Thoroughly recommended.

C

Colin Trussell

4 months ago

Fords have just completed an upgrade to our walk-in shower area with new tiling and fitments. All work has been completed on time and to the highest standards. We cannot praise Duncan, George and Ben highly enough for their commitment to doing a great job, with good communication all through the process and excellent care for our home. We are very happy.

D

David Parsons

2 months ago

We had just moved and Steve from Fords came to fit a new combi boiler and worked very hard, also Fords removed a dishwasher and washing machine to replace them with two machines that we brought with us. I would recommend Fords both for their service and work ethic. Needless to say I have used them again to test the electrics of the house and fit a new oven. A one stop shop!

D

David

a month ago

We bought a house a few years ago in the town and one of the bathrooms was really tired. I asked around and a lot of people suggested Fords, so I popped up to the showroom and met a really nice guy called Ryan who is the Plumbing/heating Manager.To cut a long story short they did a great job and the bathroom was stunning. The remaining bathroom and WC now needed doing so obviously I go back to see Ryan at Fords. He popped around to look and measure up and within the week we had a plan and sanitary wares chosen. Both rooms went from tired and mediocre to looking amazing! The team of guys that came around (mainly Max and Sam) were all very nice, polite and worked hard all day and cleaned up properly. The job was done in the allotted time and the rooms are transformed. The next project that comes up I will definitely be calling Ryan again. Highly Recommended.

Showing 5 of 129 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NICEIC Approved
BUS Registered
Quick facts
Regions covered1 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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