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45 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
New Form Interior Design and Plumbing Ltd is an MCS certified air source installer based in Kent. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Based in Kent, DA1 2NQ
Areas served:
5.0
45 Google reviews
Based on verified Google reviews
Krzysztof Kumor
Two years ago, I had the great pleasure of meeting Artur and his team when they installed a Valiant heat pump and other components in my home. He is a professional and he knows what he's doing , explained everything clearly. I know he's always there to help. Connecting all the pipes and other components looks like a work of art. In my opinion, he puts his heart into what he does and cares about his customers . I highly recommend him. Thank you, Artur, for everything.
Michał R
Outstanding heat pump installation – highly recommended. I had a great experience working with NewForm Plumbing, led by Artur. They’re not only highly skilled engineers but also genuinely good people who care about what they do. From the first visit to final installation, everything was handled professionally, with clear advice and real attention to detail. The heat pump system was installed efficiently and works perfectly; quiet, powerful and very energy efficient. The team were punctual, respectful and left the place spotless. It felt like working with someone you can trust. I would happily recommend Artur and his team to anyone, reliable, knowledgeable and a pleasure to work with. Great job, guys!
Sarah O'Rourke
We had a heat pump installed by Artur and his team. Their workmanship is second to none. Reliable and will go over and above to help you out. They have now begun the plumbing for our new extension including, underfloor heating system, water booster and water softening system. Very pleased and would definitely recommend.
Marcin Wroblewski
⭐⭐⭐⭐⭐ 5/5 – Exceptional Engineering Team for Heat Pump Installations I had the pleasure of working with NewForm Plumbing LTD. They are an outstanding team of engineers specialising in modern heat pump systems, and the experience has been exceptional from start to finish. Their technical knowledge is truly impressive — they demonstrated a deep understanding of the latest technologies, system efficiencies, and optimal installation practices. From the initial assessment to final commissioning, every stage was handled with precision, professionalism, and clear communication. The engineers took the time to explain all options in detail, ensuring the system would be perfectly tailored to the property’s needs. Their attention to detail, quality of workmanship, and commitment to high standards were evident throughout the entire process. What sets this team apart is not only their advanced expertise but also their customer-focused approach. They were punctual, respectful, and left the site immaculate. The installation was completed efficiently and to an excellent standard, resulting in a high-performing, quiet, and energy-efficient system that exceeded expectations. I would highly recommend this team to anyone looking for a reliable, knowledgeable, and high-quality heat pump installation service. A truly first-class experience from a team of real professionals.
Julia Sugier
Absolutely brilliant service from start to finish. Our new boiler was installed quickly and professionally. Artur made sure everything was working safely before leaving. He also handled anuall service. This company is trustworthy, professional and reliable. Highly recommended!
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We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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