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Royale Boiler Services Ltd

MCS Certified BUS Registered
22 Flaxman Close, Barlaston, Stoke on Trent, Staffordshire, ST12 9BD
Air Source specialistBUS grant eligible187 reviewsServes 1 regions

4.9

187 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Royale Boiler Services Ltd

Royale Boiler Services Ltd is an MCS certified air source installer based in Staffordshire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Staffordshire, ST12 9BD

Areas served:

West Midlands

Reviews

4.9

187 Google reviews

Based on verified Google reviews

L

Laura Drayton

a month ago

I can’t thank Royale Boiler Services and the staff including Ant, Andy, Rob and Tracy enough for their compassion and hard work to help me get my oil fired boiler back up and running as quickly as possible. They truly went above and beyond for me and my daughter to get our home heated. I’m so grateful to you all. I have used the company for servicing and call outs several times over the last few years and I have always found the service brilliant. The engineers are great guys, trustworthy and seem happy to help. Thanks again! Laura

J

James Gates

a month ago

Royale Boiler services did an excellent job repairing my oil boiler after I lost my hot water. The people are all very friendly and very helpful. They resolved my issue very quickly and the engineer Robert Steele, was extremely helpful, he explained exactly what the problem was and what was required to repair the issue in a way that I could understand. They also were very clear in expelling the costs for the repair work. Excellent company and I highly recommend them.

N

Nadeem Qureshi

a month ago

Thank you Andy for successfully repairing our oil heating system—a problem that had stumped two engineers from different companies. Once again, your exceptional expertise and experience have proven invaluable, delivering results that others simply couldn’t achieve. We have consistently relied on your services, and each time you demonstrate a level of technical knowledge and problem-solving ability that is truly unmatched. Your dedication to finding solutions where others have failed speaks volumes about your professionalism and skill. A very happy family, unfreezing after 4 days of freezing house.

G

GW W

3 months ago

I contacted Royale Boiler services after an issue developed with my boiler (Worcester Bosch). What attracted me was the Worcester Bosch accreditation and the great reviews on Google.....well, here another great review to add to their list. From the first phone call to the issue being fixed the service and professionalism was outstanding. The engineer (Anthony) communicated with me prior and upon arrival the professionalism continued. The fault was quickly identified, communicated to me and fixed on the same day. Great service all round with competitive prices too...what more could you ask for!! I wouldn't hesitate to use Royale Boiler services again and highly recommend them too.

E

Emily Benbow

a month ago

Andy came out to us on Sunday after our heating wouldn't work on Saturday. With a newborn we urgently needed it looking into and he took the time to look at the issue and explain it to us. Although he wasn't able to fix it on his visit, his visit was much appreciated. Lovely guy. Would use again!

Showing 5 of 187 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Quick facts
Regions covered1 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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