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New Generation Energy Ltd

2.76 reviews
MCS number on record BUS registration on record
Devon, PL19 8NS

This listing is unclaimed, so its contact details are not published here. The directory is not accepting quote requests for this listing.

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Air Source specialistBUS registration on record; verify statusCoverage listed for 1 region; confirm postcode

£7,500

BUS grant amount

About New Generation Energy Ltd

New Generation Energy Ltd is a air source heat pump installer based in Tavistock, Devon. MCS number ELC-30359 is on record; check its current status before booking. It is one of 73 installer listings in Devon, and one of 66 recorded as registered for the Boiler Upgrade Scheme. Confirm current registration with Ofgem before relying on the grant. Homeowners rate it 2.7 out of 5 from 6 Google reviews. It covers South West.

System typesAir Source
BUS grant handledYes

How New Generation Energy Ltd compares in Devon

73

Installer listings in Devon

66 registered for BUS

This installer is one of them

#45 of 57

by Google review count among reviewed installers

Other installer listings in and around Tavistock

Compare all 73 installers in Devon

Business details

AddressUnit 3, Ottery Park Industrial estate, TAVISTOCK, Devon, PL19 8NS

Coverage area

Based in Devon, PL19 8NS

Areas served:

South West

Reviews

2.7

6 Google reviews

Based on verified Google reviews

John Barton
3 years ago

I have phoned or emailed this company every month for the last 5 months requesting a quote for a solar system. I've always received reassurance that it is on his desk or he needs my plans to be able to provide a quote..... absolutely nothing....I give up

Tom Adams
4 years ago

As of time of writing this review I've had problems with my boiler for nine weeks, going on ten and has still not been fixed or resolved. My buisness was put to one side for a vulnerable customer and now I've got a newborn child my buisness is still not being taken as important despite the vulnerability of my three week old son. Disappoing.

neil worth
4 years ago

the only company we use. always had great service and amazing knowledge

Charlie Stephens
4 years ago

Hopeless admin. Very very slow to respond. Was put off repeatedly for a service- waited 6 months. Work seems to be of a good standard.. prices have risen recently and they seem to have a monopoly

Samuel Bedford
4 years ago

They just don't respond. I contacted them, left my details, during which time I was told a site visit would be arranged. I've heard nothing since (many weeks, now) despite chasing (pointlessly, it appears) Really poor customer experience.

Showing the 5 most recent of 6. Reviews from Google. Read them on Google

Frequently asked questions

How can I check New Generation Energy Ltd's MCS certification?

Our record lists MCS number ELC-30359. Check the current status and the heat pump technology covered on the official MCS installer register before agreeing work.

Can New Generation Energy Ltd claim the Boiler Upgrade Scheme grant for me?

Yes. New Generation Energy Ltd is registered with Ofgem for the Boiler Upgrade Scheme, so it can apply on your behalf and take the grant off your quote. You do not apply yourself. 66 of the 73 installers listed in Devon are registered.

What types of heat pump does New Generation Energy Ltd install?

New Generation Energy Ltd installs air source heat pumps. Air source is the most common choice for UK homes because it needs only an outdoor unit and no groundworks.

Which areas does New Generation Energy Ltd cover?

New Generation Energy Ltd lists South West as its coverage area. Most installers will travel 25 to 50 miles from base, so it is worth asking if you are just outside.

How is New Generation Energy Ltd rated?

New Generation Energy Ltd has a 2.7 out of 5 rating from 6 Google reviews, which makes it the 45th most-reviewed of the 57 installers in Devon with reviews. Read the most recent reviews above, and ask for references from installations of your house type.

How do I get a quote from New Generation Energy Ltd?

This listing is unclaimed, so we do not publish its contact details. Compare other installers nearby and check each firm's own contact route. Compare quotes where contact is available: other listings in Devon include Clean Heat SW Limited, Chamings Ltd and Gaslec Limited. Check each firm's current certification and service area.

Listing details to check
BUS registration on record; check current status
Quick facts
Regions covered1 area

Boiler Upgrade Scheme

£7,500

off an eligible heat pump, or £9,000 for qualifying off-gas-grid oil/LPG replacements with an air-to-water or ground-source system

A currently registered installer applies on your behalf for an eligible project. Confirm this firm's status and the applicable grant before accepting a quote.

On a lower income and in England? The council-run Warm Homes: Local Grant can pay for the work in full instead.

Compare every UK heat pump grant →

Wondering whether you qualify for a grant? Check the current property, fuel, technology and installer rules before relying on any amount. Compare every UK heat pump grant.

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