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South West Plumbing Services Limited

MCS Certified BUS Registered
The White House, Broomhill Way, Torquay, Devon, TQ2 7QL
Air Source specialistBUS grant eligible86 reviewsServes 12 regions

4.8

86 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About South West Plumbing Services Limited

South West Plumbing Services Limited is an MCS certified air source installer based in Devon. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Devon, TQ2 7QL

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

4.8

86 Google reviews

Based on verified Google reviews

M

Maria Marquise

4 months ago

We have been with South West Plumbing Services for many years. They offer an unparalleled level of expertise and reliability. They have had to work with complicated systems at our farm, from underfloor heating which was not optimally deployed when house was built, solar panels that heat water, addressed emergencies, including a water leak on Xmas eve! Most recently Andrej came to install a state of the art air-conditioning unit which cools, heats, dries and something else - I am still learning about its many functions. The installation was efficient, clean, minimal disruption. They also previously installed electric showers, I can’t even recall all the jobs they have done for us. The office staff are incredibly efficient and polite, you can always get them to answer the phone, when needed they would write an email and on occasion I neglect to pay a bill, they just remind me nicely. Roger Mardon who owns the company is himself an amazing plumber, Jerry has done a lot for us and lately it’s been Andrej who spent lots of time researching and thinking through the best solution for a part of the house where condensation was a problem. Just can’t have enough praise for this company.

R

Rufus Cooke

2 months ago

Their engineer did a fantastic job installing our boiler. After completing the installation, he also gave a thorough handoff of its operational details with me as well. We have a service contract with SWPSL and genuinely appreciate their service. Very professional and highly recommmended!

L

Louise Ey

3 months ago

Fantastic company, came out extremely promptly on 23rd and Christmas Eve to fix my Mum's toilet that suddenly started leaking and caused water pouring through their kitchen ceiling. The plunbers who attended were very polite and attentive to stressed elderly parents and extremely appreciate their help during festive season when many plumbers are unavailable. They managed to not damage the tiles that needed removing and coming back to make good the area when it is properly dried out. Their prices were also extremely reasonable.

A

Anthony Byers

6 months ago

Excellent company from the office staff to the engineers. Just had Air Con installed and they could not have been quicker or more efficient. The engineers and electrician are top notch. All were very careful, covering up furniture, carpets etc. They were polite, answered all our questions and left the place tidy. Very happy with this company and have no reservations in recommending them. I will definitely use them again.

S

Sarah Nayar

a month ago

Great company. Easy to deal with, keep you informed of the arrival of your engineer and have a monthly payment scheme for your boiler service. 5*

Showing 5 of 86 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NAPIT Registered
BUS Registered
Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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