Next Energy Solutions Ltd

Damaged my property and disconnected all my guttering! Left screws bolts rubbish all around and didn't clean up cause damage to my bathroom ceiling aswell COWBOY WORKERS!!!! REFUSE ANY WORK NOT WORTH THE HASSLE

Where do I even start, so october 2024 Next Energy turn up to begin work and still now in June 2025 it still has not been completed. They turned up whenever they felt like and just went around the back, we would be sitting in the living room 1pm and they'd turn up to work and treat our home like a building site. I don't know if it is just us who think that knocking at someone's front door is basic manners and basic human respect, clearly they do not have this. There was a group of workers who sat in the garden with a table and chairs and started eating there dinner, which by all means we all have to eat dinner but they was leaving bones all over the garden, and we have a 18 week old puppy who was then going outside and picking up these bones, clearly a choking hazard for the dog but they clearly could not care less and to top all this off one of them decide to go to the back of the shed and urinate which is absolutely disgusting, when we brought this up to one of the MANY so called 'Site Managers' it was brushed off and clearly not dealt with because the same group was working on the house a few weeks later again without making us aware. Our back gate was left open constantly every single night until it was fixed (which they broke) which made us feel unsafe and was unable to let the dog out in the garden due to this also adding on from this, we had no fence panel to our left so it was open gardens with our next door neighbour, luckily enough we know them however our privacy was taken away from us, again for weeks and weeks, once again couldn't let the dog out. The carpets in our hallway are absolutely ruined because they did not put anything down to protect the carpet they just came in and out trampling mess all over. This entire job has done nothing but affect our mental health, with family members having to seek help from the doctors, us constantly being anxious about wether the dog was going to choke on a screw today or a bone tomorrow due to them being dirty and disrespectful not cleaning up after themselves. It has had a massive impact on the family and again our mental health, I wouldn't wish this on my worst enemy and I hope no one has to go through this in a lifetime hoenslty it's been awful and it's still not over. There is some pictures attached to show you what we have been living in for the past 8-9 months, and to be honest still living in the dirt.

From the start to end the process was plain sailing. From the initial guy who came to measure and take photos and explain time lines and processes, to the guys who did the installation i couldnt fault there proffessionalism. They were pleaseant and polite and respected my home. They worked non stop. Truly a credit to themselves and your company. Keep up tbe great work.

Absolutely shocking! Don't know who is worse, the office staff or the contractors!! Didn't have the tools for the job, shoddy work that has to be changed. Destroyed and damaged the few things I had in my loft. Don't stick to arrangements made even though you book time off work, so when you refuse anything else done after repeating yourself for the 50th time they want to take the hump and start giving attitude. Manager was then passed on who was just as bad as his staff!! Yes I was rude to them because there is no communication between any of them! Manager did offer to resolve the whole thing but I declined because he too was just like the rest of them

I recently had work carried out on my property by Next Energy. External cladding insulation. I would just like to say the standard was first class.They removed old pipes and guttering and replaced with new.They would clean up after work everyday,workman were all very friendly. I definitely recommend this company. Thankyou Next Energy.