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Plum-it Services Ltd

MCS Certified BUS Registered
Unit W Harepath Farm, Burbage, Marlborough, Wiltshire, SN8 3BT
Air Source specialistBUS grant eligible16 reviewsServes 1 regions

4.2

16 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Plum-it Services Ltd

Plum-it Services Ltd is an MCS certified air source installer based in Wiltshire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Wiltshire, SN8 3BT

Areas served:

South West

Reviews

4.2

16 Google reviews

Based on verified Google reviews

J

Jill Bestwick

3 months ago

Excellent customer service . Adam and Joe are amazing. The quality of their work is exceptional, very professional and incredibly neat and tidy. Really lovely guys too. It’s very rare to find such a talented team of people, highly recommended. They go above and beyond and charge you fairly for the excellent work.

R

Richard Thomas

4 months ago

Just wanted to say a massive thank you to Adam and all . Highly recommend Plum-It and had a 5 Star service. Long story but Adam and Joe fixed our heating and hot water that had been going on for months, not only a great job but lovely blokes and can’t thank you enough. 🙏🏻

D

Dave Wornes

3 months ago

This firm attended in a timely manner both times, quote was explained and reasonable, Joe was professional and courteous during installation, really happy with outcome and I would recommend them to all.

M

Matthew Collis

2 years ago

I used plum-it services to change my stopcock and washing machine valves at home in Devizes. Professional from the first point of contact to the plumber coming out to complete the work, did an amazing job and will be using them again whenever needed. 100% reccomend to anyone. Thank you Plum-it 😃

S

Sundae Morning

a year ago

My outside oil-fired boiler finally gave up the ghost. Plum-IT were the only local engineers who seemed interested and in fact capable of undertaking the work to replace it. They sent out an engineer to assess the work and provided a detailed, itemised quote the same day. All work was carried out in consultation with me to show me what was going on, what progress had been made etc. Old boiler was taken away and the site was left cleared. All issues were resolved on the spot either by the engineer or Alex and I was kept informed of when an engineer would be coming back to site. All staff were polite and pleasant to deal with. I can't recommend Plum-IT highly enough. If only all trades companies provided even 10% of their service. Thank you to everyone who worked on replacing my boiler, great work.

Showing 5 of 16 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Quick facts
Regions covered1 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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