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Claim this listingPriority ONE Plumbing & Heating Limited
4.9
39 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Priority ONE Plumbing & Heating Limited
Priority ONE Plumbing & Heating Limited is an MCS certified air source installer based in Gloucestershire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Gloucestershire, GL3 2LB
Areas served:
Reviews
4.9
39 Google reviews
Based on verified Google reviews
Joanne Denniff
Rob has been servicing our boilers for many years and has even fitted a new boiler and new radiators during that time. He is always very polite and friendly and does a great job. We’ve always been happy with his work, his attitude and his willingness to help. Highly recommend!
Ian Whiting
Rob and his team fitted a new boiler 2 years ago (solving some long standing fault issues along the way) and have been servicing it annually since then... cost effective, reliable, quick turn around, good problem solving, tidy, personable, all around very professional... so much better than our previous experiences! Have been recommending to family and friends.
Jo Hadley
Rob did the plumbing for our recent kitchen extension in Churchdown involving removing, moving and adding new radiators and moving all the pipe work for the kitchen sink and dishwasher. We couldn’t be happier with his work. Rob was friendly, knowledgeable and polite and work was carried out to a high standard. Not only will we be contacting Rob for future plumbing and heating work but we will be recommending him to others.
Sara Goscomb
I recently had my boiler serviced by Priority One Plumbing & Heating and couldn’t be happier with the experience. Rob was punctual, professional, and extremely thorough throughout the entire service. He took the time to explain everything clearly and was very patient with my many questions, making sure I fully understood the work being carried out. It’s reassuring to have such knowledgeable and attentive service. I would highly recommend Priority One to anyone looking for reliable and friendly boiler servicing.
claire henry
Rob responded quickly to me when I contacted him about my leaking radiator. He came to look at it quickly and was really helpful. He also fitted my new central heating system for me and was very professional. Would definitely recommend.
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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