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SF Facilities Management Ltd

MCS Certified BUS Registered
3 Havant Road, Horndean, Waterlooville, Hampshire, PO8 0DB
Air Source specialistBUS grant eligible18 reviewsServes 1 regions

4.9

18 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About SF Facilities Management Ltd

SF Facilities Management Ltd is an MCS certified air source installer based in Hampshire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Hampshire, PO8 0DB

Areas served:

South East

Reviews

4.9

18 Google reviews

Based on verified Google reviews

A

Andrew Findlay

2 months ago

Do exactly what they say they will do. Very happy with the work and timings of Facilities Management Services UK Ltd.

J

Jim Cameron

3 months ago

Attended quickly but did not have the parts to affect a repair so still waiting for a return call!

A

Alan Atkins

3 years ago

I contacted the company and spoke to Ben, who was friendly, knowledgeable, and easy to talk to. He arranged the prompt delivery of a storage radiator. The electricians, Paul and Mark, arrived on time, and both were smart, polite, friendly, and very professional. They installed two new socket outlets, connected and commissioned the radiator, causing no damage to the wall and cleaned up after themselves. We look forward to using this company again and would highly recommend them. Its nice to find a company that you can trust and one that respects your home.

R

Rose

2 years ago

This company is working very professional and delivers just good quality. The men who worked here onsite were not messing around, they just did the job. They are very polite, responsive and hands on. I would like to thank Ben and Paul for finishing the project faster than expected. Well done guys! If you need a company for refurbishment office space - take this one. Best Regards, Rose.

M

Mike Hopkins

3 years ago

FMS are our Maintenance and Facilities provider, I have always found them responsive, good value, great quality of service and they get to the nub of the problem straight away, which helps me enormously. They have also got us out of a number of issues due to their willingness to sort things out of hours, their concentration on good service and having a partnership approach to both reactive and proactive matters. I would recommend them completely. Mike Hopkins, Head of HR & Support Services, British Association of Social Workers.

Showing 5 of 18 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Quick facts
Regions covered1 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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