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South East Heating Services Limited

MCS Certified
Riverside Mills, Dunsdalehaugh, Selkirkshire, TD7 5EF
Air Source specialist24 reviewsServes 12 regions

5.0

24 Google reviews

1–2 days

Typical install time

About South East Heating Services Limited

South East Heating Services Limited is an MCS certified air source installer based in Selkirkshire.

System typesAir Source

Coverage area

Map coming soon

Based in Selkirkshire, TD7 5EF

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

5.0

24 Google reviews

Based on verified Google reviews

E

Ellen Drumm

4 months ago

Had a complete new gas central heating system installed. Delighted with work carried out . Very Professional engineers no mess or fuss would definitely recommend

A

Alex Brett

6 months ago

Excellent service from South East Heating. We've used them for years and they've always provided excellent service and quality. Keep up the good work.

M

Marjorie Jowett

9 months ago

Excellent company to deal with. Very professional. Polite and helpful from first enquiry through to completion of the work (boiler instalation). Thank you.

E

Elaine Dunipace

4 years ago

My new boiler stopped working. They had recently installed my Hive - which, obviously, had stopped functioning too. I thought it best to check this with them before getting the boiler installer out. They responded very quickly and established that the boiler had tripped. The engineer restarted it and took me through the process of restarting my Hive. He was polite, friendly and patient. First class service. I would have no hesitation in recommending them.

L

Louise Power

3 years ago

South East Heating Services are the creme de la creme in the Scottish Borders. We wouldn't call on anyone else despite having other competition in our nearest town. The service is impeccable from start to finish -from the efficient admin office who answer the phone to the highly skilled workers who come up out for the maintenance service. Also, unlike other places-they don't bill you 2 hours after the service! which is refreshing. We also got a good old traditional compliment slip "with thanks" -a personal touch which we appreciated. We asked for the engineer to call out for a small concern we had after the service (just an incidental matter) and thinking they might stop by within a month -they looked in some few days after the call was made and got the minor matter solved immediately. So SEHS Ltd -my only teensiest (and its not even criticism is with the website)in that the areas covered need to be put in a bolder font. That apart, this company is the coolest........or indeed the hottest ........in the Borders area. LP

Showing 5 of 24 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Regions covered12 areas

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