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Claim this listingThe Natural Energy Company (scotland) Ltd t/a the Natural Energy Company
4.9
18 Google reviews
1–2 days
Typical install time
About The Natural Energy Company (scotland) Ltd t/a the Natural Energy Company
The Natural Energy Company (scotland) Ltd t/a the Natural Energy Company is an MCS certified air source installer based in n/a.
Coverage area
Based in n/a, DD6 8AF
Areas served:
Reviews
4.9
18 Google reviews
Based on verified Google reviews
Ross Fox
I recently had solar (22 panels) and battery (Tesla Powerwall 3) installed by The Natural Energy Company, the process was made simple from the off. From design to install the support I received was second to none, regular check in from the team, I was never left wondering what was going on. On install week the on site team were excellent, really accommodating and didn’t waste anytime “throwing” the panels up. Detailed handover from David leaving me confident on how best to utilise my system moving forward. A great customer experience all round would highly recommend getting in touch with them if considering solar and battery storage or heat pump install. Looking forward to seeing my heat pump design!!!!
Allan Valentine
The installation of our 2nd Tesla Powerwall went very well recently. The same team of engineers who did the initial fit-out were back to allow us to double our battery capacity in order to maximise our South facing Solar Panel output. This has been a success with a high proportion of days since then has seen our batteries full and managing to export to the grid while hitting 99/100% self powered numbers. Thanks to the weather and the bright if not always sunny days. Thanks to the installation team for their skilled efforts and their impeccable focus on cleanliness, leaving everything spotless when they left. Thanks also to the NEC team who provided guidance, knowledge and ongoing support through the project.
Stephen Menhinick
We had a Heat Pump installed by the Natural Energy Company in July 2024. Care was taken with the design of the system with calculations on the output of the system and the requirements for upgraded radiators. The installation was very good and there were no issues afterwards. The system has been working perfectly and has kept the house very warm through some very cold weather throughout the winter, down to minus 10 degrees centigrade some days. Very happy with the system, plus electricity costs have been reduced.
pooja Bhanushali
I had The Natural Energy Company install a heat pump in my home, and I couldn’t be happier with the results! The team was professional, efficient, and took the time to explain everything clearly. The installation process was smooth, and my home is now much more energy-efficient. Highly recommend!
Paul Bentley
The Natural Energy Company were excellent when they installed my Tesla battery. Very professional, quick service and a good price compared to two other companies that I had approached. No hesitation in recommending them.
Showing 5 of 18 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
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