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Claim this listing4.9
83 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
1st Call Gas Services Limited is an MCS certified air source installer based in South Yorkshire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Based in South Yorkshire, S11 8YZ
4.9
83 Google reviews
Based on verified Google reviews
Shelley Walker
I have recently had the pleasure of using the services of 1st Call for my solar panels and battery storage. After debating this for some time I am beyond pleased I chose the right company to go ahead and make this happen for me. The whole experience from start to finish has been effortless, everyone I have been in contact with from the first initial call of interest, to the quotes, the engineers and the follow up calls and emails have been fantastic to deal with and incredibly knowledgeable. Any question or query I have had has been answered throughly, and all aspects of the work carried out has been explained thoroughly, efficiently and with a polite, courteous manner throughout. I cannot recommend 1st Call enough, please give them a call if it’s something you’re considering, I certainly know I’m in good hands with them from now onwards!
Claire Eckersley
We recently had our old boiler replaced. The guys that came to our house were amazing. They came just gone 8am and didn't stop till the job was complete just after 4pm. They explained to my elderly parents what was going to happen and made sure that they had enough water for the time that the water was going to be off. They covered our stairs to help with the footfall of going up and down. These guys were very professional and left no mess. I highly recommend them and so does my elderly parents . Well done guys , keep up the good job👍A+
Stephanie Leather
If you are thinking of having solar panels installed , these are the guys to call . The customer service is exceptional and the fitters were extremely knowledgeable and nothing was too much trouble for them . All appointments were bang on schedule and dealt with incredibly professionally. 1st Call were recommended to me by a family member who were also highly satisfied with their work, courtesy and competitive price point . Can’t rate this company highly enough. I’m now looking forward to a significant reduction in my energy bills. Thankyou 1st Call !
Susan White
I have no hesitation in highly recommending 1st Call Gas Services Limited. My 84 year old mum’s boiler had broken down during a recent spell of very cold weather. I contacted 1st Call who immediately understood mum’s vulnerability and acted incredibly quickly firstly in giving a second opinion on the condition of the boiler and secondly in installing a new boiler and flue. It’s reassuring to know that there are local companies who are caring, empathetic and give a first class service. Many thanks to Olivia, Damon, Chris and Luke who were all involved.
Kerry Shaw
Highly recommend 1st Call. It was so nice to go to bed in a lovely warm room, get a good night's sleep, and wake up feeling toasty. It's probably been 18mths since there has been any real heat in the attic radiator. Michael explained everything to me in terms I understood and did a cracking job fixing my boiler. Thankyou so very much.
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We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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