Advanced Eco Limited

Great company. Used a few times to get new boiler and new thermostat and also an insulation job. Had the boiler a few years now and still running like new according to an engineer that did a service from another company. The boiler was done at a great price compared to other companies. The workers have always been friendly and polite. Wouldn’t use anyone else now. Highly recommend.

Advanced Eco recently installed an air source heat pump at my mothers house. The engineer Michael never missed a beat. He is kind knowledgeable and highly professional. Moreover he has been extremely helpful on the telephone, when my mother who is ninety and suffers from dementia, inadvertently changed the pump settings. It is very rare nowadays for contractors to go out of their way to make sure the customer is completely satisfied with the work undertaken. Michael made sure everything was running perfectly before leaving and even called back several days later to check the system was still operating as it should. Michael is a credit to his profession and to Advanced Eco

Michael senior, Michael junior and Leon have just installed a new air source heat pump plus all new radiators and did a brilliant job, tidying up as they worked, giving us advice and being totally professional all the while. Their work is neat and they were very thorough with everything they had to do. They went above and beyond to help us through the whole business and we are 100 percent satisfied. Tony and Ann from Hemsby

Very displeased with the service. Eon had arranged Advanced Eco to carry out a survey for cavity wall presence. This was requested back in September and eventually we were given a date. This date was confirmed 4 times and eventually the surveyor himself called to confirm he’d be with us Wednesday morning. As we were not living in the house I had to ensure someone was on site to meet the surveyor. I stressed it was important that we were not messed around. Lo and behold on Wednesday morning (the morning of the appointment) Jamie from Advanced Eco gave me a call to say the surveyor would not be attending site at the agreed time as there was staff sickness. Nothing he could do. The annoying thing was multiple confirmation calls from them to ensure someone would be on site but then they have the audacity to blow out with an hours notice. Not good and a waste of our time.

Fantastic advice from Ben this week while I was having my solar panels fitted. I am extremely happy with the finish product and the service has been first class. The tradesman were very approachable ensuring everything went smoothly. Ben made sure I understood all my options when discussing additional solar panels and made me feel like a very valued customer. Thankyou Ben you are a credit to your company.