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Claim this listingCJ Plumbing & Heating Ltd
4.9
250 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About CJ Plumbing & Heating Ltd
CJ Plumbing & Heating Ltd is an MCS certified air source installer based in Suffolk. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Suffolk, IP3 9GU
Areas served:
Reviews
4.9
250 Google reviews
Based on verified Google reviews
John Boyles
We are very pleased with our lovely en-suite. From start to finish Nick and Danni worked very hard to make sure that we were happy with the results. The finish is excellent. They were timely, tidy and very polite and cheerful. The whole process was without any stress. Thank you all.
Eltayeb Mohamed
CJ plumbing is an efficient company in performing central heating and plumbing service. We have been their customers for the last couple of years . Our experience with them during this period shows that they are professional in dealing with all the problems reported to them. The staff are caring and their answer to our calls is swift, and that’s followed soon by sending an engineer to tackle the problem. All their engineers are nice and competent. Their quotations for performing the jobs is reasonable & affordable.
Melanie Quantrill
Excellent service. Very thorough check carried out on my LPG water heater. Engineer phoned 15 minutes before he arrived, which was before the time slot I was given He was very friendly and explained everything he was doing. I received the report from the company in less than a week. I'll be using this company again for regular yearly service. Highly recommend.
Robert Rennie
CJ Plumbing & Heating are simply a fabulous company. I have used them for 2 years now and the service has been excellent. When I called Monday saying the heating wasn't coming on, the lady that answered the phone managed to get an engineer out that evening, when he was able to fix it. I understand they are are larger company now, but they have kept the customer service of a smaller/family run business. I cannot recommend then highly enough, we're fortunate to have them working in the area.
Claire Farthing
We previously used them for a plumbing job, found through check a trader. This time when we needed a plumber we went straight to them. The service they provide is very good, they are polite and keep you informed about what is going on. They are able to respond quickly, we saw someone within a day or two for our minor issues.
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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