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Claim this listingFinbra Ltd
4.7
84 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Finbra Ltd
Finbra Ltd is an MCS certified air source installer based in Suffolk. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Suffolk, IP9 2AX
Areas served:
Reviews
4.7
84 Google reviews
Based on verified Google reviews
Lorna Pridmore
Very pleased to recommend an excellent service provided by Finbra Ltd. Rhian’s professional and lovely manner makes bookings and quotes reassuringly smooth. Alex did a great job and is equally professional, respectful and a pleasure to work with. He quickly solved the cause of longstanding annoying radiator noises not picked up by another company. And went the extra mile by choosing decorative pipework brackets to suit the property, knowing that small details were really appreciated. It’s great to feel in safe hands for any future heating and plumbing issues and the annual boiler service. Thanks, a pleasure to deal with you both!
Joseph Joyce
An excellent company. They fitted a new ASHP system to our 400-year-old listed cottage — not an easy task. The team approached the job with can-do attitude, unlike some contractors that shied away from the challenges our unique property presented. The after-sales support has been friendly, responsive, and prompt, which is vital for this kind of work. Too many contractors will take your money and disappear, but with Finbra they’ve got your back after the installation too. Recommended.
John Varsanyi
Jake removed an old partially built-in toilet cistern and associated boxing, reinstated a false wall to hide a new concealed cistern, tiled it, and topped it with a natural wood shelf. He did an excellent job and was a pleasure to deal with, as was Rhian, who was our regular contact with the firm.
Tim Speight
Alex and Dan just completed annual service on our oil boiler. Very efficient, very tidy. Excellent service all round, would recommend.
Sarah Weston
Can’t thank you enough! I absolutely love my new bathroom. Your service was brilliant and Nick was the speediest and cleanest bathroom fitter ever. Thanks for keeping us updated, helping with decision making and just being incredibly friendly and professional. Highly recommended !
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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