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Facilities Management Ltd t/a CN Plumbing and Heating

MCS Certified BUS Registered
Unit 2A Clopton Park, Clopton, Woodbridge, Suffolk, IP13 6QT
Air Source specialistBUS grant eligible79 reviewsServes 12 regions

4.8

79 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Facilities Management Ltd t/a CN Plumbing and Heating

Facilities Management Ltd t/a CN Plumbing and Heating is an MCS certified air source installer based in Suffolk. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Suffolk, IP13 6QT

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

4.8

79 Google reviews

Based on verified Google reviews

M

Martin Foxton

4 months ago

CN plumbing do a fantastic job. Very professional, prompt and most importantly skilled at what they do. I have used them to install new bathrooms, add complete central heating to a house as well as both gas and oil boiler replacements. Great service, great price and always easy to get hold of 👌

J

Julian Barker

a month ago

The whole team at CN have been truly brilliant over the course of our project. Rylan, Oli & Chris have been super attendant whenever we needed them and their workmanship has been of the highest standard (our plant room is a thing of absolute beauty as are our new bathrooms) - can't recommend them highly enough. Rylan always answers calls or responds to messages usually before I have finished writing them. If all trades were like these guys, the word would be a better place!! Julian

L

Lee Alexander

5 months ago

I recently had no hot water, and CN Plumbing were fantastic from start to finish. I spoke to Freddie in the office, who was an absolute delight to deal with — friendly, efficient, and quick to arrange a visit. Dave came out promptly and got the system working temporarily while the parts were ordered, and then Matt returned a few days later to replace the immersion on the cylinder. Both engineers were professional, knowledgeable, and kept everything clean and tidy. Excellent service all around - I wouldn’t hesitate to recommend CN Plumbing. They’re the company I trust for all my plumbing needs.

T

Thomas Adalbert

a month ago

Great all round service. Fully installed new heat pump. Quote was accurate and timely. Execution perfect. Final paperwork very clear. I had a few learning problems with the new system but the team always on hand and always resolved quickly. Thanks

A

Amber Cox

4 months ago

Great company, very professional and work carried out to an excellent standard. Fitted our heat pump and latterly our electric car charger and all working perfectly. Had a couple of questions with the heat pump between seasons and they are always contactable and helpful. Thank you to Rylan for all his hard work.

Showing 5 of 79 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NAPIT Registered
BUS Registered
Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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