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Claim this listingAES National Ltd
4.8
21 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About AES National Ltd
AES National Ltd is an MCS certified air source and exhaust air installer based in n/a. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in n/a, IP38HQ
Areas served:
Reviews
4.8
21 Google reviews
Based on verified Google reviews
Kelvin Smith
I've found AES to be honest and trustworthy and they always provide a first class service. Kelvin Smith Estates Manager - Orwell Park School.
The Ritchies
We have just had a whole heating system installed and the AES team were fantastic. Not only were the team a very friendly bunch, they all worked very hard together as a team. They cleaned up at the end of each day which shows they care about their customers as well as their fine work. We are absolutely delighted. Thank you AES.
Jan Richardson
Just had my yearly boiler service done and again, I chose AES due to knowing what a professional and reputable company they are. The engineer was very good, helpful and polite and a credit to the company. Air source pump boiler services are not cheap but with AES you are getting an extremely thorough and proper job completed for your money and the security of using an established reliable company.
Paul Mylod
We had Tom round from AES today and found him very knowledgeable and did everything to a very high standard and will definitely be using AES Plumbing & Heating from Ipswich again 👍👏👌✨
Robbie Ponting
The team at AES have recently completed a commercial refurbishment for us. It has been an absolute joy to work with them, approachable, reliable and a great team of plumbers that work hard and know their stuff! We can't wait to work with AES again!
Showing 5 of 21 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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